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We are using QuickBooks in our company to track employee hours and calculate labor costs. However, we are experiencing a serious issue related to the automatic increase of hourly rates. After entering a regular hourly rate (e.g., 10 EUR), the program repeatedly multiplies it by 10 (e.g., displays 100 EUR/hour), which drastically distorts our labor cost records. When I try to manually correct the hourly rate, QuickBooks eventually reverts it back to the incorrect value. The same problem occurs even when I enter a new item or attempt to undo the changes. I kindly request your urgent technical support and clarification on the following: Is this a known bug? Is it possible that there are automatic “markup” or “multiplier” mechanisms active in the background? How can we permanently disable this automatic correction of values? How can we properly update already entered hours? Thank you in advance for your assistance.
In error, I approved timesheets for all employees instead of approving for one employee. I was not able to enter time for another employee for the same period. I unapproved the timesheets, but I am still not able to enter time. There is no timesheet to unlock for the period.
For example, when entering receipts, QuickBooks wants to Autofill. Or, QBO suggests matches that are inaccurate within my bank register. I get a pop-up for every single receipt that I am entering and constant advertisement/marketing pop-ups.
In bank transactions page, the pending list of transactions that need to be categorised and approved, I have old transactions from May that are coming up again. I categorise and approve transactions every month, 2x a month... Today after opening up QB, I have 250 pending transactions form may that need to be categorised and approved again. What's happening?
We currently use the Total Time report exported to Excel to calculate the mileage reimbursement amount and subtotal the mileage and tolls reimbursement amount, then input manually in Payroll.
This question is for QuickBooks online.
How can I get this to a technical support team to review?
Prior to this, all the sync transactions showed up correctly as where they were spent.
The bank register now shows that I am paying QuickBooks Payroll instead of what state agency. It only happens when I pay electronically. Anything that I record manually is correct. I have been told to be patient. Also now when I pay taxes, it doesn't appear until the next day in my register, but it is off the to pay list. More issues than I have space! Frustrated to the point I am ready to bail.
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