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QuickBooks Q&A
Manage your account

Manage your account

1,263 Topics
2,128 Replies

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1263 Topics

Can I pay for my subscription

Need to pay the subscription

5 years ago

gigi-healthpharm

Manage your account

Email support please. i cant seem to find it anywhere

No text available

5 years ago

uservalkovov

Manage your account

I got Error code:-81623

No text available

5 years ago

anita22

Manage your account

Hi, we keep getting the same error: Your direct feeds form had the wrong sort code and account number. Disconnect this account first, then we'll help you create and

No text available

5 years ago

userglen

Manage your account

We are trying to post Bills from QuickBooks-V3-DotNET-SDK but we get an error. Were sorry, QuickBooks encountered an error while calculating tax.

No text available

5 years ago

useracme4businesssys

Manage your account

Hi, I am trying to change my email address for my Accounting firm. It is saying it is already being used but its not. Have spent heaps of time with Rebecca A already.

No text available

5 years ago

userbenconnolly76

Manage your account

Hello I am trying to run my weekly pay run but when I Click on Employees to try and start a new run. I am getting a black page. Can you please help? Thanks Ben

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5 years ago

robynwills21

Manage your account

I’m trying to update my credit cards info for the subscription but there is no save button so it won’t save my new details

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5 years ago

tonyscar1

Manage your account

How can I adjust Retained Earninga from $60 to nil ?

No text available

5 years ago

devi-setiawan

Manage your account

Can I change country of my clients from outside of Australia?

No text available

5 years ago

zpelly

Manage your account

Everytime I try to lodge a tax file number, this error message comes up, SBR.GEN.INFO.1, how do I fix it?

No text available

5 years ago

usermiki7321

Manage your account

Only Employees page cannot see on my computer. I tried refreshing page, sign out and sign in again but still cannot see employees page from last week.

No text available

5 years ago

Hassan Mersal

Manage your account

Cancel a client subscribtion

5 years ago

kominjay

Manage your account

How do I opt out of keypay

No text available

5 years ago

greenbridge1

Manage your account

I am getting this error message when trying to lodge BAS with Tax Office (Never had a problem before): An application error has occurred while processing your request

No text available

5 years ago

graeve1

Manage your account

I have done that but Suncorp tells me it is a Quickbooks problem

No text available

5 years ago

Sixteen By Nine

Manage your account

HI all I operate under a family trust. How do i set up beneficiary accounts so i can distribute profit from the financial year.?

No text available

5 years ago

office225

Manage your account

Is there a way to compare more than one period next to each other in QB reports?

We are always comparing 4 periods with each other on our reports, that way you can see the trend. Xero could do that - I can't see QB being able to that. Is there a secret setting? Also, I would like to compare a set fortnight with another fortnight - QB does only weeks and then wrong week dates (Sun to Sat instead of Mon-Sun). Is this changeable somewhere?

5 years ago

jamesachaplin

Manage your account

Hello QB , i log into the full site and a drop down covers the screen saying i do not have access to view my subscription . Why is this happening ? I

No text available