Manage Your Account

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For the past few months we are not receiving an OTP from QB on text or call. Because of this we are not able to add or delete new users or change our passwords putting our system and data more at risk. We have asked to receive the OTPs by email only but they have not agreed to this option. We have reported this issue to QB around a month ago and they have not been able to resolve the issue. Recently they have gone completely quite and are not responding back to our emails. Has anyone had a similar experience and if so how did you deal with it?

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exchange rate not available

Payment failed

Have tried to refresh and readd in every way we can find, but we still cannot clear the error

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We have tried refreshing, clearing cache, and logging in from different browsers and devices, but the issue persists for all team members.

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Thanks!

Unable to get transactions for 5 accounts

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My bank transactions have not updated for 3 days now and I keep getting the error code 155. I tried the fix now option but that did not work. I tried to update manually but that does not work either. How can I fix this issue?

this only happens with payments which are transfers from td chequing

I can't receive the verification code from my email account

Tax classification code error when creating a invoice

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Account country is Egypt ... when I click on the subscribe button, I get the 81594 message. I have tried inccognito

I'm unable to reconcile bank data the connection stopped working. Did anyone deal with this before? How did you solve it?

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I am asking for a discount to upgrade please

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