Other Questions

No text available

How do I create an ROE and submit it?

No text available

How do you figure out why the generated T4 Summary is wrong and of course you can't click on the figures to see what makes up those amounts. I have never had an outage like this before. Box 14, Box 16, Box 18, Box 19 & Box 22 all are out.  Originally I saw that Box 14 was out so I put all the figures from the T4s into a spreadsheet and there's where I saw that more than just that 1 box was out. Now how do I figure out where the error is in the report because all the other payroll reports I generate balance to the figures I got adding up from the T4s. Has anyone have this happen to them and figured out how to find the data behind the T4 Summary report figures? For now I'm just using the figures from the T4s themselves but it would be nice to figure out the errors later on. Thank youJanice

How do I mark accounts inactive from initial setup?

No text available

There is an error in tax payment sync error. Could you please show me the steps to solve the problem.

No text available

Entire error message after I click on Create expense through Receipts. Something's not quite right The uploaded filename or file extension is invalid. Supplied Content Type: File Content Type:application/pdf, File Name: File Name:receipt-2025.73

I have tried in various browsers, including in private browsing tabs with no cached data. The data privacy page loads briefly, showing the download button but the page reloads immediately and redirects to account management. Even from account management, it is not possible to navigate to the Data Privacy page, the same thing happens: redirect after a few seconds. This appears to be a software issue on QB's end, is it working for anyone else?

The accountant is confident in the password.

Hello, I got a new pc as my old laptop was starting to fail.  So I have a windows 11 pc and its a asus vivobook.  First I ran into the print driver error as it needed an XPS printer.  This is not installed by default so I add to install it.  After this I reinstalled quickbooks and no more errors here.  Now my issue is when I try and active it just goes to a "Navigation to this webpage has been canceled".  I spent an hour trying to uninstall and do things with nothing working.  So I reinstalled windows as it was a new pc, nothing really on it.  I installed the xps driver first this time and no AV or anything.  Installed quickbooks pro 2021 desktop and im getting the same error with activation  Here is what I have found: None of the kb's help or the quickbooks tool.  The issue seems to be due to it trying to use IE which does not exist in windows 11.  It seems like i can see it connect to the servers fine but it gets r

System will not accept PO Box, nor the rural address when registering for online payments

I have Desktop Pro 2019 on my computer, but I need to move it to another computer because the original computer is glitching too much.  Using the CD, I have downloaded Quickbooks onto my new computer (License numbers etc, were fine) but I can not get the program to activate.  So, I downloaded Quickbooks Tool Hub and did the fixes, then rebooted my computer.  I still can not get the program to activate.  Does anyone have any fixes?  

In Quickbooks Online's 'Reports' pane, for report groups containing 'modern view' reports, the group-level 'Create a Schedule' option (accessed by clicking the down arrow next to the group name) does not allow for reports to be emailed in excel format. PDF is the only accessible option (Excel and CSV are greyed out) Please see the attached PDF where I show the group's dropdown menu from the Reports pane and workflow creation page opened by 'Create a Schedule'. Please note, when using dropdown menu adjacent to individual reports within the group, the 'create a schedule' page does allow for the single report to be emailed in excel, PDF or csv formats. I understand creating schedules for each individual report could serve as a workaround, but that's not that I'm after. I don't want each report sent in its own email. The purpose of the group is for a single operation to apply to all its members. Given individual 'modern' reports can export to excel, group-level aut

Lorsque je tente d'apparier, je sélectionne toutes mes factures et un montant en différence apparait au même montant que ma note de crédit, mais je n'arrive pas à appliquer ma note de crédit.

No text available

Hello, my email address is not adding into the system for sending direct emails to the customers, i tries everything and now i need assistance. Kindly help and call on [removed] if someone really know the solution. thanks 

When I try to print an invoice a error flashes on the screen. The error reads, waiting for printing connection.

When an invoice is being sent by email, the amount shown is the total outstanding, not the just the amount of the invoice. How can I fix this?Some clients have larger outstanding balances. Sending a new invoice that shows the total outstanding balance as the invoice amount would be disconcerting! Sure... on the detailed invoice, show that! A bit more information:I had to create a number of invoices. I did this by creating one, then using duplicate to make copies and adjusting each accordingly (change customer or amounts).I have not yet sent them. I created them a few days ago. I saved them with the intent of reviewing later (which I am now doing).When I click preview to send, it shows the total outstanding for that customer for ALL the invoices I am sending. That is, if I go to try to resend an older invoice, it also shows the total outstanding at that date. I then created a test customer for the purposes of fixing this. When I go through the above process, it DOES NOT show t

No text available

im looking to access my QBD.. but something appear They said LOOKS LIKE YOU DONT HAVE THE REQUIRED PERMISSION, CONTACT YOUR SISTEM ADMINISTRATION, any advise, please?

I'm new to the platform and supposed to receive training from quickbooks on how to use the software

I sent an invoice to a customer, and accidentally overwrote it or deleted it, or something, that it no longer exists in my database. Can I see the outgoing invoice that was sent to the customer?

No text available