QuickBooks Q&A

Supposedly, Qb needs a utility bill, but our utilities are included in the rent. I've already provided EIN, Articles of Incorporation, and more to verify the company exists. What can I do to get direct deposit running?

Running QB for Mac Desktop 2024.  Had no problems exporting the company file for accountant last year.  This year, my same accountant is unable to open the .qbb file.  Also tried "Export to Windows", which also created a .qbb file that they were unable to open.  I did these after rebuilding the file, verifying, and then exporting.Checked my log file and found thousands of entries with a CC: 42 code dating back several years.Other threads on this topic are saying that transactions with special characters in the Memo field are the source of the problem, but this was NEVER a problem for 20 years until now.Apparently, if I delete the special characters it will resolve the problem, but I can't afford to do this for thousands of transactions.Is there an automated way to delete these characters from all the memo fields?

Turbotax won't let me import directly from their site either. Any fixes to this? Customer Support is terrible.

At some point Quickbooks added a vehicle that doesn't belong to us and I can't figure out how to get rid of it.

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I tried to go through the website but the form says my credit card number is invalid despite it being the same one the charge was sent to.

Our primary admin has left our church, along with passwords and sign in information. I need to change our primary admin what are the steps and requirements to do so. Can you provide a step by step? Thanks.

I do have a basic account for my 501c3 non-profit. Just looking to obtain certifications.

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Now I get error messages and cannot run payroll

We have been using the desktop version for years and we decided to switch to QBO. It 4 attempts to the books transferred and over week to get it completed. Then the real problems started. Money started coming out of our accounts for taxes that were already paid. To tune of $15000. Double charges hit the register, over 6 weeks of double charges. Then quickbooks support entered a payroll check wrong and paid one of my guys $30000.  We had to stop tax payments from our bank and quickbooks turned off the subscription and froze the account without fixing the payroll check. Now they are saying we have to pay all the taxes before they will turn the account back on. THIS BEEN THE WORST EXPERIENCE EVER!!! QUICKBOOKS IS HORRIBLE!!! I DON'T SUGGEST ANYONE TO USE IT!

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Has anyone gotten the code C=44 when doing a back up for MAC to Windows? Last year I was told I need to delete all my memorized transactions because some are corrupt.  Completed that and it did work (with many headaches to get all my mem trans back)  But Im being told that again this year and I really dont know if I can do this each time I need to send accountant my back up.  Anyone else have this experience or something that has worked for them?Suggestions on other accounting software (no I was not able to use the QB online version, it didn't work as I needed it to for what I do) 

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 After checking the box to see what the inactive vendors were for one company, I cannot see the vendor list anymore after unchecking the inactive vendors box.   The vendor screen briefly flickers the list on the screen now, then I get the useless propaganda for Quickbooks Online screen. How may this flaw be fixed in Quickbooks Online?   

in invoices there is a status bar, date bar, and used to be a search bar. the search bar is now gone. How do I look up a specific client now?

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I had a serious issue using QuickBooks payment processing. A customer paid for my goods and QB confirmed the payment and deposited the money in my bank account and we have produced the custom product, and suddenly the payment canceled. QuickBooks immediately refunded the money to the client without any authorization from seller withdraw the money and stated it was not their responsibility to protect the seller from this kind of fraud. That means scammers can get the goods and cancel the transaction and get the money and goods and QB support them.This policy left my business at a significant financial loss and exposed me to potential fraud. Customer support was unable to provide a solution or protection, which was extremely frustrating.If you’re a small business or selling high-value goods/services, be cautious when using QuickBooks for payments — their current process favors the payer and leaves sellers vulnerable to scams.

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We do estate sales in the clients homes and we use square for payments.  Our sales are 3 days, forms of payments are cash and card.  We do tax and whole sale.  The first day of our sale is 3-6pm pacific time so we run into the cut off time of 5pm of the deposit square sends off.  I tried doing the integration but it did not work for me.  We have sales in a few different cities which messes up  the sales tax so I want to manually enter in quickbooks.  Please help me 1)do I enter as a receipt? or journal? 2) the cut off on the first day is confusing. 3) I've been putting the check we write to the client as an expense and catagory "estate procedes" I almost feel like there should be some kind of invonce or something I don't know.  Please respond in detail even screenshots.  Thanks

Has anyone had QB Online Payroll switch a manual/hourly employee from Direct Deposit to Check without changing anything? I reported this as a bug several weeks ago and it happened again for 2 long-time Direct Deposit employees

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