QuickBooks Q&A

I'm trying to pay for my into it account

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I want to not bill a customer temporarily, put them on hold.

all transactions from last year for 4 accounts

I have problem trying to pay a bill, quickbooks doesn't allow pay negative bills, the reason it become negative was when I made a mistake, I have this Bill is a big amount and normally I pay every month part of the bill but not the whole bill, and last month I didn't change the amount to pay and it selected the whole amount by defauilt, so I create the check for the whole amount by mistake and after that I deleted the paymentcheck and the bill become negative, now what I do is just print a check in order to the vendor, but I can't pay the bill like before. I don't know how to fix it. I really apreciate if somebody could help me to find the solution.I attached the screen with the error

I want to talk to customer service

anyone else have issues closing and old merchant account that does not have the close account button under profile.  I have wasted 7 days with incompetent support from intuit with the same response over and over..."At this moment, we're unable to make any changes to the merchant account. Please call in and reference case number to speak with an agent with any questions/concerns."At this point i have no idea what to do and sick of creating tickets.  There is now 5 of them with the same response each time.

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Supposed to be instant transfer and I don’t usually have any problems but yesterday it didn’t go through.

how to edit a journal entry that has been posted?

This message keeps coming up and then I have to shut down the program and wait about 5 minutes before it will reopen.

QBWC1056 message appears when I ask the program to remove a web connector application.  However, the message box is not large enough to show the "yes" response.  How do I remove and re-install a web connector application? I have spoken with 7 tech support individuals without a solution!

It's so slow that my guys cannot use it in the field!!

I’m currently on a free trial on quickbooks online accounting, I don’t have a payment method inputted for it to be charged, will it be automatically cancelled on/or before the billing date? 

Why are the direct deposits running late again?we have 100 clients that we process payroll for.  Phones ringing off the hook and nothing posted on QB as to why

Are there any issues with direct deposits today? I received the payroll receipt, however, paychecks were not deposited. My husband's paycheck was deposited, which also runs through QB, but our employees have not received theirs.  Nothing has changed in our system and payroll was submitted before deadline. 

I'm working with a client who uses a third-party service to oversee all orders from their website.  They send a weekly report on Wednesday for the previous Wednesday - Tuesday activity.  It lists all of the orders that it has processed. The client receives the payment from the third-party service, deposited into his account on Friday. What is the best approach to recording this transaction? Should I create an Invoice for it (internal only) to record the sales, and then when the deposit arrives on Friday, mark it paid, and record the deposit in his bank?  Or is there a better approach? ThanksEJ     

i had a separate qb payroll core alone by itself. but when i activated my qb online plus, i couldn't transfer data for one account to the other. so i activated a new payroll sub account under my qb online plus. ran my first payroll and nothing is showing up in employees direct deposit accounts. what is the delay or problem? 

When the schedule tab is open it shows names but not the scheduled shifts that are entered.

Hi, my nonprofit offers astronomy courses, between 6 and 12 per year.  We sometimes (but not always) offer a discount off the price for a course for someone who has never taken a course with us before.  So for example, if a course is priced at $600 and we give a $100 "1st timer" discount, we will have a mix of students who paid either $500 or $600 as the case may be.  I understand how to set up and use discounts on sales receipts in QB Advanced.  But the issue is:  we consider this discount a form of marketing for our courses in general, and I would therefore like to charge it to our marketing budget.  Is this possible in QB without double-counting it or do I have to do it outside of QB on a spreadsheet? Thanks for any suggestions!

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  Help, I got an email about payment reminder but I only signed up for free trial without any subscriptions appearing on my account 

Hi Intuit team, I’m running into a recurring issue with QuickBooks Online invoices. When I add billable expenses, they don’t stay in the order I enter them on screen — the printed or PDF version reorganizes them differently. This makes it very difficult to present invoices the way I need. Ideally, I want my revenue items listed at the top, and then have all billable expenses grouped together separately below. Unfortunately, QBO keeps reordering them, which creates confusion for both me and my clients. Are there any settings or permanent solutions that would allow me to lock the order of line items so that the invoice prints exactly as I arrange it in the browser? Thank you for looking into this,