QuickBooks Q&A

I have tried all sorts of measures like clearing the cache, opening QBO in incognito mode and using different browsers. Nothing seems to work.

I recently had a customer call me to refund a payment he made using his credit card incorrectly.The original transaction was for $6740.06 and the processing fee charged to me was $236.20 Based on customer request, I went in the original transaction and did a reversal to refund the money.Customer was refunded back the full amount of $6740.06 however I was charged a fee of $236.20 So now that transaction got fully reversed, the customer got back their full $6740.06 however I was left holding the bag with two charges of $236.40 so total amount I am out by is 472.40It has never happened with me when using other processors like PayPal. Why is QB merchant processing doing this? I have called customer service multiple times but to no avail.Very frustrating! Anybody else had similar experience? 

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Please tell me how to delete product items on my invoice template. And where can I find tutorials online? 

Where do I record membership dues?

I've done the integration of QuickBook Online with WooCommerce using "Integration for WooCommerce and QuickBooks" wordpress free plugin. In this plugin I've set the configuration for QuickBook Customer Feed and QuickBook Invoice Feed. Now, When any user done the payment for WooCommerce Order, new customer is created in QuickBook and also creates the transaction for the newly created customer. The issue is that the generated transaction status shows "Open" and Action shows "Receive Payment". I want to know the Invoice Feed settings so that transaction status will show "Paid" and Action shows "Print". Here I'm attaching the screenshot of my customer and invoice feed settings and how transaction is displayed in quickbook online.

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Currently I have two vendors that drop ship on our behalf. I have all the products that they ship set up as non-inventory. These products are not low value items. They can range from $100 to $10,000. In searching around the Q&A forums I found an answer that states "Then, you can choose to use non-inventory items only when the value of that stock is not significant, or if you are recording the stock value manually through accounts other than inventory." The process is typically I receive an order via my ecommerce site. That order sits there until I mark it fulfilled at which point the order pushes over to QBO as an invoice. When I first received the order I created a PO that was then submitted to the vendor. All this seems to be working fine.  My question is since these products are set up as non-inventory but are still high value am I approaching this correctly or should I be treating them as inventory? One issue I have is it becomes a bit of a pain to calc

Those emails received with intervals of about a minute like a bunch and then just stop

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I don't want to offer a 401K and can't remove the set up task

My ED has asked about a quarterly Financial Dashboard the summarizes census (we are a residential care facility), revenue, net income, audit compliance and cash assets. Is there anything in QBO that begins to report all of these?

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DUPLICATE EXPENSES ON REPORT IF THEY WERE ONLY ENTERED ONCE

Shows his paid deposit and shows his invoice and they should cancel each other out but the invoice shows past due.

how to see when checks were entered

We have tried verifying and rebuilding our data file and the file doctor multiple times but keep getting the same data errors that seem to be from 2017. Is there a QB professional who is able to assist with fixing QuickBooks Desktop data errors from previous years? I am reluctant to give access to a 3rd party unless someone can recommend one. Thanks.

unable to import a bank statement from download

When I make deposits in the bank, I then click new deposit and the invoices that were paid should show up. Why is one not showing up as it clearly shows that it was paid in the customer's file?

I don't accept payments through QB because of the credit card fees (which I keep hoping that some day they'll fix). I've turned this off in 'Account and Settings, payment methods' but it is still allowing some customers the option to pay. I have read through previous comments and was just wondering if anyone has found a fix for this. Right now I have to look at each invoice before I email it to make sure the payment options are off. It takes forever - I feel like I should be paid for my time!!! 😉

I use Payroll Core (QB automatically remits taxes). I need to give employee a check for the difference, but don't know how to do that and have the books and taxes be correct. I can't void the check and issue a new one because he has already deposited it. QBO doesn't appear to allow me to enter negative hours in Regular Pay in order to move those to Overtime.

Hi, I received an email with the following message: QuickBooks Desktop 2022 will be discontinued on May 31, 2025.As a QuickBooks Desktop Plus subscriber, upgrades to QuickBooks Desktop Plus 2024 are included in the price of your subscription and at no additional charge.  If you are still using QuickBooks Desktop 2022, you must update your software to QuickBooks Desktop 2024 prior to May 31, 2025. This will allow you to continue using services such as Desktop Payroll, Desktop Payments, and online bank feeds as well as access to the latest security, product updates, and customer support.  Get more info about our service discontinuation policy here. Follow the instructions above to get your complimentary upgrade now. =================================================================I have followed every instruction and step given, and STILL am only given the ONLINE option, which I do not want.  I want to stick with the Desktop Pro version.  Please help. I have