QuickBooks Q&A

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I recently uploaded a transaction, and I'm trying to match it to my invoices. However, the transaction uploads with a 1969 date and I can't edit.  What did you do to the software? You are really pissing me off. 

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How to I get it to default to Utilities when I enter the Vendor's name as not to have to manually click the account drop down?

You want more details? I spent over two hours trying to reverse this pain in the brain option! I went to audit log and it shows that I tried to reverse it, but the systems has internally kept the amount because I even deleted the charge that I did it on and did a journal entry and it is still remembering it. I cannot continue reconciling until this balances and it's only $11.21.

The invoice shows as paid and I also got the email and notification that it was paid. When I go to the invoice in QuickBooks it also shows the payment, but also prompts me to record a payment. The money has not shown up in my bank accounts and I don’t know what to do. Please help

It's saying card declined when there's money on it

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In its finite wisdom, QBO has changed the way sales taxes are handled.  Specifically occupancy taxes are completely messed up.  Also we can't even find our county occupancy tax as an option. Before this change we could have our sales taxes calculated with confidence.  Now we have to try to use our balance sheet to come of with some semblance of what our liability is.This is COMPLETELY messed up!

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Hi,A month ago I upgraded to QB Enterprise (I love it!). I know that Enterprise allows me to open two company files at once.  However, even if I only have one company file open, I am getting the attached error message.  It is persistent. Any advice on this is much appreciated! PattiB

I ALSO GET ERROR

Hi All, Our NGO start working in Dec. 2023 and every time I need to run the report "Activities by Class" I should use the start day as Dec 2023 to have an accurate balances. After searching online, they said I should "close the period" from the setting, I did that and it's still not working. Could you please advice? Thank you! BR, Amjad

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I want to clarify something about the client-facing email that goes out with invoices. What I’d like to verify is not the invoice itself, but the way the accompanying email appears when the client receives it. In the attached example, you’ll see that in my outbox draft it shows “Cust Name” where I would expect to see the client’s actual name. Can you confirm whether the client is also seeing “Cust Name” on their end, or if that’s just a placeholder in my view? If the client is indeed receiving “Cust Name,” how do I update the settings so that their actual name populates correctly in the email?

should an invoice contain information about late fees?

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On invoices the payments area attached and show as payment recieved

This has been requested and discussed since 2020. This should be a security feature managed by the primary admin.

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Comment puis-je faire et surtout pourquoi elle ne m'offre pas la facture à payer dans les choix ?

It gives me a string error in red