QuickBooks Q&A

Hello, I have been trying to get an older version of QB Desktop working. I have received various suggestions and in the process it seems most of the files I try opening now tell me wrong password. When I try resetting password I have received various errors1) internet connection but I reset password of one account 5 minutes before on that computer and receive error on multiple computers2) Can't verify but info worked with other account3) Admin password recently reset4) Try Later5) Couldn't make changeIs there a way for support to verify? I have tried resetting using QB2014 and QB2018. With various comments I'm thinking I should use 2014. I cannot get 2018 to connect to account for verification. Once I type in username and click next to get to password screen it just spins circles. If the company already exist can I just always skip this? Starting new company would be issue but can try to start it with QB 2014 and register then convert to 2018 Thanks

I do not want the AI assist function but can't figure out how to turn it off. Appreciate any assistance.

How do you actually talk to someone without paying a 'fee'?

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How do I get everything in order. Can a live expert help me.

I am billing and being paid by the trust co. But I want to include the work location of the actual job. Is there a way to do that in quickbook invoices?

When I go to customer>create contract and select the page is not found.  Is the feature just not available yet or is there another issue?

I am billing and being paid by the trust co. But I want to include the work location of the actual job. Is there a way to do that in quickbook invoices?

Do FX rates within QB update everyday (including weekends)? If limited to working days only, can I source the final FX rate for Friday by checking QB on Saturday (or Monday)?

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The account was cancelled yesterday

Error message instructing me to enter the EIN for the company. When I navigate to that section, it's already completed.

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should i go back to QBdesktop? for sure i want to save money.

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Is there a way to add the 2.99% credit card processing free to the invoices if the customer chooses to pay with a card?

I was reconciling our bank accounts for last year (3/31/2021), and accidentally selected the end of the month for THIS YEAR (3/31/2022). When I noticed this issue, I couldn't find anyway to undo the reconciliation or to change the date to the correct year. I read through this link:Undo or remove transactions from reconciliations in QuickBooks Online  And I read through some other links too, but the problem is that this particular month had ZERO transaction during that statement period, so there are no transactions to go change in the chart of accounts to cause it to change. I just need to change the end date that was entered for the bank statement so I can finish the rest of last year. How do I fix this? Please don't tell me to talk to my accountant, we don't have one to handle this, I need to handle it.

It's a simple question.

Hello,At my job I handle invoicing which we send out to be reimbursed for services rendered. As such I have had to use the Intuit Quickbooks platform for awhile now. The most frustrating part is the character limit on invoice #'s. Is it just impossible for a $200 billion financial giant to be able to allow for 26 characters? what about 27? Is it really that hard. Will it just cost too much money?

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Hello,I am having difficulty with matching some payments. These payments were deposited into the correct invoices and were credit card payments. However, I noticed they automatically went into the quickbooks checking register, which should’ve gone to the business checking. How can I fix this so I can match the intuit deposit payments into the correct account? Thank you for your help! 

I am trying to find out how to or if I need to delete files in the pending payroll section. I want to reload payroll for last week.