QuickBooks Q&A

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I've entered a deposit directly into my checking account register. I have entered the payee's name. Yet when I am in my check register the transaction does not show the payee's name. Why not?

is it possible to run a budget vs actual report and have a column for the full year budget also?

email looks very fake

I am a user in QuickBooks, I want to see all the reports but I can not show a messageWe couldn’t display your data, but you can access it by exporting it to Excel. ExportPlease what is the solution, thank you for your help

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This was for labor and materials that they paid for.

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We often purchase items that are not subject to sales tax, as we are not reselling them. What is the proper way to keep track of "use tax" on items?Example:We purchased an office chair and was not charged sales tax in our state, but have to claim use tax.  I want to make sure it will show up on the same report when i go to look at my sales tax liability when paying sales and use tax. 

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Billable rates specific to project

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Hello All!We are trying to change our bank accounts and it needs a verification code in order to do that... the phone number that is sending or calling is no longer active. I've tried calling customer support for three days now, they answer and I sit on the phone with them for threes hours and then all they can do is send me a link but they never send me a link. My employees are not getting paid due to quick books not giving me any help trying to change my account contact.. Help Please!!!

Pay period was 3/16-3/31. QB defaulted to the future payroll. I need to reverse and re-do.

We have a case for a Tax Notice. We just received a reminder. How do I contact Resolution Center?

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Why can I only access Quick Books Online via an incognito web browser 

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I am the bookkeeper at a CPA firm.  I opened a client's Accountant's Copy (.qba extension), but am unable to export changes.   Send Company File -> Accountant's Copy -> Client Activities ->Options are all greyed and unavailable.  They are:Save FileSend to AccountantImport Accountant's Changes from file / webRemove Restrictions I have confirmed the file I opened says "Acct Copy div date 7/31/24", so unsure why I am seeing these options? 

Every transaction in my account from all bank accounts earlier than june of this year, by the software's own accord, has been switched to personal. Income and expenses both. Literally hundreds of transactions. Has anyone else had this happen, is there any resolve? Customer service agent exited the chat without replying to me and currently in a chat where they aren't replying to me either.

We are currently on Quickbooks Desktop and will be converting to Quickbooks Online Advanced shortly. We have a number of different functional areas that use QBO and I would like to provide them with some short and basic introduction videos before the conversion. I'm not looking for something super in depth ( yet !) but something that is maybe 3-5 minutes long that provides a good overview of what to expect.  Any suggestions for a couple videos that might be useful? Thanks! 

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I have been charged processing fees for ACH payments from customers. The check box to require customers to pay the fee has been enabled since it's been an option. I noticed some fees starting to be deducted from my account in June. I called customer support to check the settings and try to troubleshoot the issue and they wanted my social security number, my date of birth, and access to my computer when all I want is to understand why this account has been debited. Anyone else experience these types of unethical business practices with Quickbooks customer service. I have PHI on my computer and am unable to give any type of access without a BAA/QSO being signed.

This is for a business bank account- pretty basic.

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