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Employees and payroll

QB 2024 Client Ready Reports

Is anyone having an issue with the client ready reports? I get an error message that says:"Can't exit design mode because Control 'ComboBox1' can not be created" Anyone have a fix for this?   

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1 year ago

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People10

Reports and accounting

Trial Balance download - cross year with specific date

When I tried to download the Trial Balance for the period April 1st 2020 to March 31st 2021 it is not showing the proper value. It shows only the values till April 1st 2020 to Dec 31st 2020 as my books are closed for the year 2020. I dont know how to get the cross year trial balance to produce it to an Indian company.

Unable to Print or Email Invoices

I am unable to print or email invoices. This has been happening since updated to the new Desktop 2024 Premium version.  I have run the Quickbooks Tool Hub various times and run software updates still nothing.  I cannot save as a pdf and email to my customers!  I am very upset with Quickbooks, I cannot get anyone on the phone to help me, the phone tree keeps hanging up on ME!  Can someone help with this!

How to reach a human being

For the love of God how do I reach a human being. I regrettably have a quicken account that is tied to green dot bank. After reporting fraud my account was closed without informing me. But now TWO MONTHS LATER, I still have not received a check for the balance. I cannot contact them because it asks for my card number when I call, which I do not have. I tried my ss# and EIN, no luck. 

Lance2New Member

Is there a way to send a 1099-NEC form to Canada through quickbooks?

By law, I am required to issue 1099-NEC forms to U.S. citizens living abroad. The E-Filing system on QB only allows for numerical zip codes. Canada is alpha-numeric. There also seems to be no box for country. Is there a way to me to obey the tax laws of the U.S. through QB's efile system?

Reports and accounting

can i run trial balance pulling data from before

from before switching to online

Where is the company information stored that appears under "About you" when setting up payments?

Under "Account & Settings" →  "Payments" →  "Activate payments", I am presented with three sections of information: "About your business", "About you" and "Your deposit account". The "About you" lists the Owner name, Mobile number, and Personal address. These currently have our former bookkeeper's information. There is no option in this form to edit the name or number. Where can I do that? I've looked for the bookkeeper's name and number elsewhere under "Account & Settings", but I can't find it. I am logged in as the Primary Admin. The name that I want to change corresponds to a QBO user that I removed. How do I change that information?

I'm looking for an AP aging that includes a column with the Memo and a Custom Field. Currently, I'm only able to find one or the other, not a report that includes both.

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Can anyone help resolve issue when posting in Bank Transactions section? The issue occurs during the Resolve function. When adding an item, the page becomes unresponsive.

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We cannot enter "batch" transactions. Its been over a week now and we have had 3-4 people call and spend hours on the phone and the issue is not resolved. Anyone else?

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I have all standard access, but my accountant tab access is still restricted. Also, we tried to remove the user and re-add it. But still, we are facing an issue.

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Employees and payroll

How cai i turn off automated taxes for payroll? In Payroll settiings doesnot show the option Taxes and Payroll for desactivat it.

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Can i downgrade my QuickBooks Advanced account to a Plus now

My current subscription expired. It's expensive, and I want to downgrade from my QuickBooks Advance account to QuickBooks Plus account and pay the subscription fee

Why do I get this when importing a csv file? Darn. File upload failed. (Probably our fault.) Please give it another try.

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Windows 11 and QuickBooks Desktop Pro 2017 have worked together without a problem for several months until the other day.  Now I am regularly receiving a Script error as my backup is ending:.  An error has occurred in the script on this page:Line: 7 Char: 444Error: Expected identifierCode:0URL: https://a166211981.cdn.optimizely.com/client_storage/a166211981.htmlDo you want to continue running scripts on this page?I have answered Yes and No but doesn't seem to make a difference as it happens every time I make a (local) backup.  any help would be appreciated. Barry

How to look up time entries by customer?

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Customers say that invoices do not have line items, only line item amount. I cant find anywhere to turn this on or off, so dont know how to fix it

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Why does snap receipt not recognize Home Depot receipts?

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Is anyone else marking invoices paid only to have them still showing as unpaid?

I typically mark an invoice paid for a customer who chooses to pay by check rather than through the invoice. Unfortunately, invoices that I click "mark as paid" for are showing up as unpaid. I've had to go back a verify that I received payments for some of these invoices that are showing up as unpaid, but I have actually received payment for. It's very frustrating.

When I navigate to my "Bank transactions" tab, nothing shows up. Literally, the only thing displayed are all the tabs/links. There is nothing below the line. Any ideas?

Other info: I have tried Chrome and Firefox (both updated, cleared cache, and incognito mode). My bank account appears to be linked correctly and is showing transactions to be reviewed (on the homepage). The other six tabs all display correctly. But absolutely nothing is displayed for bank transactions. I really need help to get this resolved. It's really frustrating, as I can't deal with with the transactions and can't reconcile until this gets straightened out!

Can you tell me how do I record payment from the customer who paid for invoice using credit card?

I sent an invoice to a customer. That customer paid for that invoice using credit card. I see that the invoice is paid. How do I record it in my bank chart of account?

Does QuickBooks Online share release notes to the cutomer and support the customer with their internal change management, for the periodic software version releases ?

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