QuickBooks Q&A

Why is sales tax not calculated in the total? Why don't I have a date in front of each product or service on my invoice?

Hi, I have 79 employees and the majority of them are messaging me today that they are unable to login to Workforce.  The message they see is "We can't sign you in.  Your employer has adjusted your access to Workforce.  You'll need to reach out to them to regain access."  But, I haven't done anything!!!  How do I fix this??? Thank you in advance!

I cannot figure out for the life of me how to get a payroll report for one specific job for a month. Every report I try pulling does not give me what I need, which is just how much we've spent on payroll for a specific job in QB Desktop. I've tried this: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/hours-worked-report/00/247809but it does not break this down the way I need it? I even tried customizing the report to reflect only the employees worked at the job and the job itself, but still not accurate. Why can't I just run a report to show how much was paid in payroll for a specific job during a specific time frame?

Where do I change the size of the signature? 

Have a Server we installed QuickBooks Enterprise 24.0 - Windows Server 2022. We are unable to get multi-user mode working. When we try to open, comes up with H202 error. Things we've tried; - Uninstalling and clean reinstall - Recreating the ND file - Installing full QB Desktop app, Stop hosting, start hosting - Created new QB Database file - Scanned folders with QB Database Manager - Changed port - Reviewed the ND file, does NOT have the right engine name or port, but no other versions of QB are installed on this system. - Manually changing ND file to reflect correct "database server" setting - still not working. - Running FileDoctor and using QB Tool Hub.   Any ideas? I really don't want to have to do a wipe and reload on this server to fix this.

Hi everyone,I'm currently trying to streamline the bookkeeping for my passion project, Soundify Premium(it's a small content and audio setup site). We recently started offering a small premium membership tier via Stripe, but I’m having a bit of trouble mapping the automated sync into QuickBooks Online.Every time a user upgrades, the transaction logs as a generic sales receipt instead of breaking down the specific tax category we set up. Has anyone else running a small media or subscription site faced this sync lag with Stripe/QBO integration? Would love to know if I need a third-party connector or if I'm just missing a native mapping toggle.Thanks in advance!

I completed the reconcilation process but i need to make a change. How do i unreconcile a bank statement?

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Hello, I work at three churches. Two of them set up their designated/restricted/holding funds on the balance sheet under liabilities. This is what I am used to and comfortable with.  I recently began working at a new church, and the previous bookkeeper set up the designated/restricted/holding funds on the P&L, and she has classes for each account. When I began working at this church, I received no training, and I was very confused. We also switched from Desktop to Online.  Anyway, the finance committee wants to move the designated/restricted/holding funds from the P&L to the Balance sheet. 1. Can I use the reclassifying tool to do this?2. Or can I move the account from the P&L to the Balance Sheet?3. Or should I create brand new accounts on the Balance Sheet and create journal entries with the current balances? Thanks

For over 3 weeks have not been able to transfer funds from 2 external accounts into quickbooks checking. Keep getting try another option. More than enough funds in those accounts. Call quickbooks and green dot  and only told me there systems are working fine and to call the other banks. Called other banks and the see nothing about a external transfer being requested. Just fix this issue quickbooks. I have deleted the app and reinstalled, added the banks again for transfers and nothing. I have also gone into desktop instead of mobile and exact same issue. 

Call me

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I got deported and am broke.. Am just out of immigration prison. So please! Do me a favor send me all deposits i ever recieved through QB.

This is the trend I've been observing. An absolute barrage of ads, to the point where I have to use an ad blocker inside Quickbooks, absolutely infuriating. Near impossibility to acess human support. And on top of that, they have to audacity to keep increasing pricing???

I enabled Sales Tax just to play with it, and now I can't get it turned off. Quickbooks also went and added tax to all open invoices. This is insanely annoying. I've already deactivated the agency, but it continues to apply location-based tax on basically everything. I guess I can go in and mark all my products & services as non-taxable or fix every invoice, but this is insanely annoying to have to go fix this.Is there a simple way to just completely disable sales tax being added to *every* invoice imported from my job software?

I have Quickbooks Desktop Pro.  Not online.  Somehow, by accident, clicked yes on Quickbooks backup.  I don't want that.  I back up my own.  How do I cancel and get it to stop?

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I recently started a job and I just got emailed my paystub. It says it is a password protected pdf. I tried the first 4 letters of my last name and last 4 os my social, i've tried the first 3 and 4 letters of my last name and my birthdate MMDDYYYY and YYYYMMDD. Am I doing something wrong? I typed everything lowercase and no special characters. Thank you.

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Intuit advertises how simple and easy it is to do Backup, Restore, and Copy in Online Advanced. Unfortunately none of it works. A backup is worthless off the restore/copy doesn't work,For months I've been attempting to copy from one online advanced company file to another. I followed all the online instructions (which are incorrect). The Backup of company A have all shown as successful, automatic or manual. At first, the Copy to company B would take a crazy long time and eventually fail. After 4 cases opened on that issue and two investigations, the Copy process now completes and reports success. I thought I was home free.When I do the first basic data verification, a Trial Balance, it is clear that something went wrong in the Copy process. Some of the numbers match and many do not. Yes I'm comparing reports of the same date and accounting method. There are accounts which show active and with a balance in company B which in company A have a zero balance and are inactive. Other accounts

I just purchased a new T-Mobile Router for Wi-Fi to replace my Spectrum cable router.  But my 2023 QB Desktop won't connect to it.  It won't complete loading.  I then switch back to my Spectrum router, and it finishes loading.  Back to my T-Mobile, and it won't create a shipping label.  I have rebooted the T-Mobile Router and re-loaded my QB.  No luck. It seems that there is something in QB that doesn't like the T-Mobile router. Any suggestions? 

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In the Customer center, it shows a balance next to each customer.  All Detail reports show all the data, but attached is what the summary report looks like. Customer Balance Summary report is also zeros.  But balance detail works.  How do I get the Summary reports back and where did they go?