QuickBooks Q&A

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I'm new to QB online. I was able to accept HSA/FSA payments in my desktop version but the online version declines them every time. Is there a solution?

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We have an Excel spreadsheet information for our deposits that we would like to import into QuickBooks Online rather than retype. The information we would like to import are chart of account code, check number and amount.

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Why is the Seach Bar Missing to look up invoices ?

How do I submit a technical inquiry? My sales transactions page is showing over $300k in open invoices that have already been paid by vendors. I tried to go the route of "contact us" but the bookkeeper/accountant wasn't able to see anything wrong in my accounts and they think this is a technical error. They weren't able to direct me to a technical support number or way to submit a ticket. Thanks in advance!

OK. We have the new shipping manager setup. BUT, we have to have our admin give us access, and he can't figure out where to go to do this. There doesn't seem to be anywhere under "Users" to give someone shipping access. Everything was working before, but not with the new manager.

I have an LLC, let's call it LLC-A, which is a member of another LLC, let's call that one LLC-B.  Both are multi-member LLCs.  LLC-A receives a K-1 from LLC-B.LLC-A periodically receives share income from LLC-B (which is booked against retained earnings in LLC-B).  I'm clear on how LLC-B accounts for these payments, but what I'm not so clear on is how LLC-A characterizes these payments.  In the past I have put them into an income account in LLC-A.This has worked out well enough.  My concern is that LLC-A has not been tracking the retained earnings in LLC-B, basically the capital account of LLC-A in LLC-B does not appear on the books of LLC-A.How should I track LLC-A's capital account at LLC-B within LLC-A's book?   An asset account?  If so, which type?  And how is the additional asset resolved on the balance sheet?I am using QB Desktop Pro Plus.Thanks in advance,Lori

I am trying to find the phone # for Quickbooks Merchant Services as i am being contacted by the attached in relation to a overcharge on my merchant statements, and they are requesting my merchant statement to review and submit, if possible, to get refunds for being over 2%.

ANY IDEA WHEN THE 1STQ 2026 FEDERAL 941 WILL BE AVAILABLE TO PROCESS IN QUICKBOOKS DESKTOP PAYROLL

How do most folks handle Bereavement?   I do not want to use a PTO policy because I think we only get to use one.... Is that correct?   Instead of PTO could i use put bereavment under additional pay types?  If so how do I make it show up in Time TSheets.   ThanksLDO  We use both Time and QuickBooks Online Payroll Premium.  We do not use any QB accounting products.  

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We need to upgrade QuickBooks Desktop Pro Plus (2 user subscription) from 2023 to 2026. The QB file is stored on a Windows Server and the front-end is installed on (2) PCs. Do we need to uninstall the Database Manager on the Server and uninstall the app from the (2) PCs? Or can we just install the new version over top of the 2023? What is the proper link to the 2026 download? Thank you!

I have already categorized all of them but I can't find a way to change from income to expense. Do I have to create a manual transaction for each one? There are hundreds of them.

I login to my account and it says that it cant load any paychecks. Gives me the option to try again and it does nothing

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when trying to send emails from quickbooks to outlook i get an error that says outlook is not responding, restart outlook...this doesn't work. if i close outlook and then send the email, qb sends it without problem. please help

It won’t save my account information

I want to add a payment link to my statements

Can I add my TikTok store as a sales channel?

I wrote a check to refund a customer overpayment but the customer asked me to write it for somebody else instead. How do I link the payment I made to the actual account that needed the refund?

our first payroll on QBO, federal employer taxes due, deducted from our bank account but not set to pay for a month. I shouldn't have assumed QBO knows IRS 941 deposit rules, but now they're a day overdue; fines mounting and it's after hours.