QuickBooks Q&A

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I would have requested specific help from Customer Service but that is greyed out as an option!!!

How can I get the app to recalibrate

I tried to enter a new credit card after we had to cancel the one we had on file due to fraud. I was prompted by Quick books several times and got a white screen with no options to do anything. I even tried looking in every drop down option when logged on our account.  Called Quick books and they stated I could not pay by card and I would have to mail a check. The delay has not prompted to "View Only" and the check arrived via FedEx during business hours and they were closed. If it's not Quick books trying to force products on us as outrageous amounts it terrible support. We are thinking about switching to another program like Sage. Comments or Suggestions welcome!

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The only thing is the that there is a message - "We cant connect to HMRC right now, take action" would this affect the date?

customer service

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Hi the plan I’ve subscribed to is the( simple start plan) would this be suitable for a sole trader ?

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All the new changes to menus and pages are driving me NUTS, everything takes longer, so many more clicks and so hard visually as there is way too much irrelevant text. I do not need to know what transaction I just posted in my header but I DO want to know if there is a difference between my QB and bank balance - why are they changing it so much rn? Please can I revert it all back?

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It’s March and nothing has updated since January, I’ve signed out and then into my account again to see if that would help and it didn’t.

For example, a purchase of a £100 item results in a transfer of £98.25. I want to allocate £100 to the item category and £1.75 to transaction charges.

Is anyone else fed up with untested screens being released?

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I would like to have a list of subcontractor only suppliers. CIS status would be useful but not essential.

Hi all.  I'm using quickbooks self employed here in the UK..I was having issues with my Starling bank to showing transactions and having to manually refresh every few days and even when I did that there was transactions missing..So today I hit this slider button on my app (beside it is says "checking".. As soon as I hit it my bank disconnected..All my transactions from my bank along with any receipts I have attached all gone!.. Been using the app for 3 years and every has gone apart from anything I have manually added..I can't find any way to restore this.. I've not hiden anything and filters are all set to the current tax year.... I have however reconnected my bank and the last 90 days transactions have appeared but none of the receipts are there..Help 

anyone else struggling to link quickbooks to amex at the moment?ive contacted amex and spoken to tech support for quickbooks, but no joyanyone had any shared experience?

I had a recent problem with Quickbooks and as I am on the self employed subscription annoyingly can't talk to anyone.  I dealt with someone via email, which was painful and took far longer than if on the phone.  To resolve my issue, I was told to delete the bank accounts and reconnect.  I was assured they would reinstate my transactions.  I subsequently got an email saying everything has been reinstated. Except it hasn't.  I now only have transactions going back to June 2020, now all no longer reviewed (I was assured they would be reviewed with my receipts attached as I had reviewed them).  I have also lost all date prior to June 2020, so around two years worth of accounts.   I am tearing my hair out as a) I can't talk to a human to help out b) when I reply to the email saying it's all sorted it tells me that I have no open tickets c) I am now open up to serious problems with the tax man as I not longer have many receipts or the transactions

I need to add one bank transaction that is not showing

QuickBooks always goes wrong?