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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
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Manage customers and Income
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7127 Topics

Can I put a different bank account on the statements, is there an option?

Using different bank accounts on statements, compared to the invoices - is there an option?

31

3 years ago

C

coclch2016

Manage customers and Income

I cannot convert quote to invoice.I get the fault: Something's not quite rightLooks like you created a progress invoice from the estimate you’ve copied....

.......You may need to create a new estimate.- I have tried checking (progress invoices- off) via gear icon.

Are other accountants finding that the quickbooks bank feeds is missing?Its missing for a significantly periods in 4 different months its more work than working on excel

Bank feeds missing for over a fortnight worth of transactions to month and a half.

Manage customers and Income

Hi! I'd like to save invoices as word documents instead of pdf so that they can be easily altered outside of Quickbooks . Does anyone know how to do this?

No text available

I am trying to change the category on a batch of products, but the category doesn't save after selecting the products and category from the drop-down.

No text available

Added several new accounts in Chart of Accounts and they aren't displaying when creating invoices

I have added new accounts and they are showing up in the Chart of Accounts, however when I go to create an invoice and click on Product/Service and add the account number, it doesn't show and ask if I want to add a new account. Screenshot attached. I read about someone having a similar problem and they cleared their cache and I've done that but still no luck. Any ideas?

Import receive payments

clinet uses a third party for collects income and then remits - i have file of the trx s( in excel)  that make up various payments , rather than reenter 6 months worth wondered if way to import

I down loaded my bank account(s) from the 1st of Oct 2022, when starting off. I now want to change it to the 1sy July 2022 ? how do I do it.

No text available

Manage customers and Income

Employee requests money to be deducted from wages to pay an invoice they owe to the employer

signed authority from employee to deduct money each week to pay off an invoice they owe to the employer. how to set this up correctly?

How do move a clients subscription from me paying to them?

I want to transfer a clients subscription payment to them

Manage customers and Income

Some of my customers, when I do an invoice and go to send they come up with nil balance how do I fix

No text available

Manage customers and Income

Error come up when trying to save invoice. Says ErrorThere was a problem adding thisinvoice. If the problem continuescontact support for assistance.Please help.

I've tried changing. Everying 'due dates' ect.

Manage customers and Income

Can I change the email account used to send invoices etc to quickbooks? I have a basic account so only have one. I need to use a different one to what I signed up with.

I have changed it in the settings but it hasn't changed what I use to email from.

Importing employee from deputy - get this error business is not enabled to use days leave accrual method

we have quick books integrated with Deputy Rostering App , when try to import employee for the first time getting the error  Business is not enabled to use days leave accrual method And import fails, what is the missing setup in the payroll?

When clicking on GST, it gives An unexpected error occurred. Please try after some time.

No text available

Spinning wheel on bank feed update

No text available

My receipts are suddenly no longer saving. I keep getting the error message ‘something doesn’t look right’ and I cannot save my snapped receipt

I’ve been using the app for over a year & never had this issue before, all required fields are entered and all information is correct

How can I get a report on the profitability of all my projects?

They can be seen one by one but not all at once to determine the overall profit percentage.

Manage customers and Income

How can i change my email so the customer will receive from a different email

?

Manage customers and Income

How to set senders email address shown instead of quick books address for recipients?

No text available

Manage customers and Income

Can you add a receipt if it is from an account that is not linked or cash payments?

No text available

EOFY and Reconciliation

Reconciliation payments column is missing

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EOFY and Reconciliation

Unable to see payments column in reconciliation

No text available

Manage customers and Income

Can you please reimburse us 9 to 12 months, and close account. QuickBooks hasn’t worked correctly the past few months. Clients don’t receive invoices . Thank you

I have been searching how to get hold of QuickBooks via email, and haven’t found an address. This is now my only way I can find to contact you. Please read above message. No more money is to be taken off my account. Thank you.

I have income showing as negatives. Shipping paid showing as an income. Really need some help please

No text available