QuickBooks Q&A

I have talked to the Help desk on numerous occassions and they simply have me go through the same procedures over and over again. They give me a case # which when I try to refer back to I'm told it has been closed...but the problem has never been resolved. I am at the point of cancelling my payroll subscription and going with a dedicated payroll supplier. I am extremely dissatisfied with the level of service provided.

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I have been using desktop 2014 since 2014, it was registered then.  I used it last week and all of a sudden it is asking me to register and won't let me go further.  I have tried to re register but an unable to 

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I want to file taxes but not pay through quickbooks

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How to add another company accounts in existing login in quickbook accountant

Currently the export document function from the “three dot” dropdown menu in the mobile app is not working. Anyone know why and if this is a known issue? I confirm using the latest update as well. Thanks!

I'm trying to match a lump sum CAD bank payment to several USD bills, but the match option only allows me to choose one bill of foreign currency instead of multiple bills like I can with CAD bills. We also sometimes pay several mixed currencies (USD & CAD & CNY) in one payment. Is it possible to match all the different bills at the same time?

Where are my funds if I've receive a notification that one of my invoices has been paid?

been almost 3 weeks, accountant cant figure it out, cards sales im able to add, and match, but cash sales wont let me, everything is the same from cash to card, hst shows its wild, anyone else?

My auto tracking doesn’t appear to be working. Why not? Everything is turned ON. For example. I’ll drive to work for an entire week and it won’t recognize a single trip to and from work. Then I go skiing on the weekend and it almost immediately recognizes that trip. It makes no sense. I am not changing any settings and I always have my phone with me. I’m having to manually add all my trips, which defeats the purpose of auto tracking.

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We are a church ( charitable organizatin ) in Ontario.  One of our pastors gets a Housing  Allowance of sorts --- something called a "clergy residence deduction".  The Pastor got a letter from CRA authorizing us to reduce income tax deductions at source by lowering his taxable income.  I attached a CRA-Calculator screenshot to illustrate the functionality.  How do I replicate this functionality in QBO Payroll?  I can override the deductions at runtime ( income tax, CPP, EI ) but there's got to be a better way, I hope.  Thank you.

I show Bills entered in QBO Canada. Can I pay them using a connected bank account or credit card directly from QBO?

I only enrolled QB HST/GST when I reached the 30k thresshold. Before that, I did not charge HST/GST to my clients.

I received the notification that we need to migrate from tags to custom fields but, on the Tags page, I can't see the option "Migrate tags to custom fields" as indicated in the article "Migrate tags to custom fields in QuickBooks Online"Am I the only one ? What should I do to migrate to custom fields anyway ? Thank you !

paid outside QBO for first months of the year

Right now all I see is Payroll expenses. It includes all the wages, salaries, CPP and EI and payroll taxes all in one account. I would like to have the following expense accounts: Office Wages Production Wages, ETC Employer CPP Employer EI

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When I enter a journal entry the journal number is from 2022? No new numbers are generated? This just happened