QuickBooks Q&A

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I am trying to reconcile but downloads from RBC Express to QBO is a total of the RBC PayEdge payment (with multiple payments) and it's unable to automatically reconcile.

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Can you help me figure out why QuickBooks Online isn't calculating the cost of goods sold after February 10th?

Hi, today the QuickBooks invoice format was changed. I do not like the new format, and I need the same format that I used previously.

I have a client who purchases from Amazon and I want to download their purchase receipts direct into QuickBooks Accountant

I need to modify our company's information/profile i.e tax ID but unable to do that from my end. How do I do that?

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how can i change invoice currency

Example - Period is 1Jan 2026 to 28 Feb 2026 Invoices may have been created before Dec 2025 or during the period. I would like to see all payments that were received during the period and the date these payments were received. I would also like to see the VAT amount (if applicable) that is tied to these payments.

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We are an HOA and do business primarily in USD. We may occasionally pay a vendor in Colones. I signed up via the Global site and selected CR as the country and this must have defaulted the currency to Colones.

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Hello, I need to create a user who can only enter journal entries for bookkeeping purposes. The user should not be able to view or edit the Chart of Accounts, payroll information, or salary-related accounts. Is there a way to restrict access to specific accounts while still allowing journal entry posting? What role or permissions should I assign?

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When you're facing an issue, it's natural to want to reach out to QuickBooks for help. While we don't have an email address for you to contact, we do have other ways for you to get help.    In this Global Community, our Product Experts answer questions for customers using QuickBooks Online Global version in Africa, Asia, Europe, North America, and South America.  If you’re using QuickBooks Online products in USA, Canada (English & Français Canadien), Australia, or the UK, each has a dedicated region-specific Contact Us page and Community to help with your questions. You can also check or change your region by clicking the flag in the top right corner of this page.   To get the right help, avoid missing emails, and protect your information, the best way is to work with a QuickBooks Online product expert from within your account.   Global product customers can easily access support directly from within QuickBooks Online. Simply use the Help function to get th

user not receiving email for invite

Anyway - thank you Erika_K and SIAB.

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FYI, I am recording the fixed assets in Arabic, but I don't see how that should cause an issue, as the numbers should be all that matters, no?

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