QuickBooks Q&A (UK)

No text available

I have run a VAT detail report and some of my invoices are showing £0.00 in the net amount column, on checking the individual invoices under the subtotal column it says VAT @ 20% on £0.00 even though the vat total is showing a positive figure. The 3 invoices concerned where all converted from quotes so i suspect this may have something to do with it.Any help would be much appreciated.   

No text available

There is no where to add suppliers, only customers. Where do I find this?

No text available

No text available

I have a client that just been upgraded from Standard to Core payroll. She does not draw a salary every month, so previously on Standard Payroll I have been running an 'empty' payroll for those months, i.e. unticking her as an employee, running the payroll with no employees to be paid and submitting the EPS to confirm the same to HMRC. Now, under the new Core Payroll, I cannot see how to do this? If I untick her, as before, I get an error message: "Select employees before you preview the payroll for them." So I select her, but change the payment to be 'skip salary this time only', I get an error message: "You must either enter the hours worked or compensation amounts, or clear the checkbox to exclude employee from this payroll run." So I clear the checkbox to exclude her as an employee and loop round the same process again! What is the correct approach to indicate no employees need paying this period and allowing submission of the EPS?

Following the process of annual accounts on the Workpapers tab on QBO for Accountants. Abbreviated accounts for micro-entities do not include a profit and loss statement yet on the contents page it is listed. How can i correct this and remove it?

So business will owe it to me once in profit

Hello, I actually can't find the Salesforce App in the list of Apps

So I have connected my quickbooks and Shopify store through the app quickbooks online global. My products on shopify are hampers made up of a bunch of products. When uploading my stock onto quickbooks I have created bundles for them (which are my hampers on my store). I want to be able to automatically reduce my stock on quickbooks, when I sell a hamper on shopify, so every item in that hamper will be reduced by 1 on quickbooks. How do I connect my shopify and quickbooks to be able to do this? I am unsure if i have used the correct app in connecting the two sites. 

No text available

No text available

The take action page provides three options - which don't provide a route to re-authorising the link.

No text available

I have relaunched the app, waited a day for possible updates. I can't find info in the FAQ.

Unsing QBO, Bank Trtansactions when "ticked" match bill

On QuickBooks sole trader

No text available

No text available

Even though it’s not affecting the amount that we pay to HMRC it is distorting the figures.

My last VAT was paid by direct debit but late as there wasn't enough in the bank to cover it.  HMRC took the VAT return amount plus the late payment penalty in the one payment.  I can find no way of editing the VAT payment to split out the penalty.  What I've done is "pay" the return in the VAT Centre by cash, transferred the bank payment to the cash account and written off the difference (the penalty) to Sundry Expenses, but this is hardly satisfactory.  Any suggestions

However I try it, the dates just appear as red exclamation points.

I've tried clearing my cache and cookies, checked my settings (all allow java script), added this website specifically to allow java script, tried different dates, total of 4 devices on three types of browser - as everything does nothing but flash up this error message, I have no idea how to update my card payment details for the billing. Raised a formal complaint with QB but no response - can anyone advise?

There is also no way to contact support, without either of those. And .. support isn't available for 2.5 days... Hardly a business product.