QuickBooks Q&amp;A (UK)

asked in Employees and Payroll

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sarah-hoy1

Has anybody found a way to make an unpaid leave deduction from monthly salary in the new Core Payroll so that it is a pre-tax deduction?

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asked in Transactions

My receipt snap in the App just stopped working, it won’t let me upload images, is there a way to fix it?

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111

asked in Reports and Accounting

If i receive income that needs to be split between 3 people, how do i categorise this?

I am doing a workshop and have 2 people helping me. I will be receiving the payment for the service, but will need to split it 3 ways, how do i do this on quickbook self employed, and categorise the split part of the transactions properly? My business will only receive part of the payment.

291

benj_thompNew Member

so ive been paid and its shows in my account but nothing on my transactions

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171

does anyone know how to delete vehicles in the mileage view? I didn't add them, they have just appeared, don't have the details completed or any mileage assigned to them?

my primary vehicle is set, i've completed all the details for it and all my mileage is assigned to that vehicle but new vehicles keep appearing.

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daniellewis-14

app not working

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VAT exception report errors

I have ended up with VAT exceptions on Sales/Purchases( boxes 6 and 7 ) when planning to submit VAT for 1/4/2025-30/06/2025. I have reconciled my bank statements and there are no duplicates. Quickbooks online chat informed me these exceptions were created on 01/05/2025 but I do not know how I have done this. I calculate my VAT submission entries manually from my own excel entries rather than QB. The QB VAT Exception Report for 22/07/2025 has so many errors! They show entries from 2020 to 2025! For example Box 7 net value of purchases -some entries( £183.04 11/2/2025, 18/03/2025 etc ) are staff salaries which don’t claim VAT. There are numerous other examples such as post office, Fraser Web Design which also have no VAT element. These exceptions have been present for previous VAT submissions and QB online experts have shown me, by screen sharing, to reduce them to zero by adjustments resulting in journal entries eg -£34830.93 on 01/01/2025. Also Box 4 VAT adjustment -£5088.04 on 31/03/2

361

My quickbooks account is not always pulling through the payments to my bank account. Anyone else have this problem and have the answer?

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91

Contact a human

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594

Why do journal entries not total?

why do journal entries not total when inputting

61

Where can I find my licence and product numbers?

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office327

we have a supplier that we have returned goods to and been supplied credit. How do we record this credit which we will use against future goods from the same supplier.

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Jay151171New Member

Why can’t I see bills and bill payments on Suppliers

Using Quickbooks app on iPhone

172

I've been round in circles & I'm close to tears of frustration now! I'm trying to add 'Payment options' to an invoice; the words appear but nothing underneath?

I tried to edit my Invoice template but even there I can't see the option where to add Payment Options. I tried to follow an older response on here, but I don't see those options in the settings... Help! I am also getting a lot of errors with other things, too, it used to be easier last year - has something changed?

116

How can I add payroll to my subscription?

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91

My bank disconnected. Now I have reconnected it, I have missing transactions that are vital to link to invoices. Any tips on getting them back?

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201

Can someone explain how the shopwired and quickbooks process is meant to work as it appears the transactions are duplicating and i'm not sure if I am doing this wrong.

Shopwired and quickbooks are linked, so when an order is placed on shopwired it raises and invoice and pays this off on quickbooks. A couple times a week shopwired will then issue a payout to our bank for multiple orders. I currently raise a bank deposit for these and match them to the transactions in the bank but my accountant has just advised me this is causing duplicate sale transaction as the invoice is raised and paid off automatically to the current account but we then have a bank deposit which will be for multiple orders that paid into the current account. Is it that when the invoice is raised and paid off this shouldnt be posted to the current account?.

51

Bulk Payments To Bank

Hi, I am currently paying our suppliers manually through the bank.  I want to be able to run a bulk payment file from quickbooks i.e. select the suppliers I want to pay and send this file to the bank for processing.  Rather than having to manually pay each supplier one by one in the bank.  We could have 200 suppliers to pay so this is really time consuming.  Has anyone come up with a way around doing this as Quickbooks UK does not do this, seemingly only Quickbooks US. I cannot understand why the UK version cannot do this as it is a fairly normal feature in accounts packages.

389

asked in Reports and Accounting

How to change custom report

I have a custom report called "Current YTD Creditors Report". I can change the run date to end of last financial year. But I cannot see how to change the report title to "Year End Creditors Report"; and I also cannot see how to save it so that it keeps the last year end date. (It keeps reverting to use today's date). Anyone know how to make these changes please ?

61

Does quickbook conect with a Monzo Business account ie.Monzo Lite. It says Monzo (?personal) or Monzo without Pots?

I have Quickbooks self employed btw

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rigby_d

Hi .My invoices I've sent have been viewed. But the last 2 days are now saying they haven't been viewed and I cannot mark as paid.

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I still cannot send my invoices due to an error re payment options. I have enquired twice about this and been told it's being fixed but it still doesn't work. Any news?

I have entered payment details and a logo but they don't show up on my invoice. I have had two long customer service conversations about this and they just tell me it's being looked into and is a known fault. Surely this is the most basic thing an accounting package should be able to do? Has anyone else had this issue?

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How do I delete a customer

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