QuickBooks Q&amp;A (UK)

Why is my app not syncing with the QB website? Why is my balance not changing? Why can’t I see transactions prior to Jan 2024 on my mobile app? I have no filters on!

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vickiholmes_uk

asked in Transactions

I have QuickBooks Sole Trader

141

southernautomotiveservices24

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How do I Invite my accountant?

No text available

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asked in Transactions

Invoices are not showing when a customer has viewed the invoice even when they have. How do I fix this?

No text available

7814

Please help. I always have such difficulties with the app. I can't open it, I have tried uninstalling and re- installing. Re setting the password etc. can anyone help?

I am a QBSE customer. I have had lots of difficulties using the service on my iPad and my pixel 6 a phone.

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If I upgrade from self employed to to sole trader will I lose all my previous accounts and invoices?

No text available

91

asked in Employees and Payroll

I

info2138

is quickbooks likely to amend its software to allow CT600 forms to be submitted to HMRC after it closes its online portal. if not then why I should continue using it?

HMRC has announced its closing its online filing and you must use one of the approved filing companies but quickbooks isn't on the list. why would you continue to use quickbooks if they aren't going to provide a filing service?

102

asked in Making Tax Digital

A

Anonymous

Will Quickbooks be updated to allow MTD for Corporation Tax in 2026, or will I need to source another package to allow me to still be legal?

I currently submit Accounts to HMRC manually as we are a micro-company. In 2026 I will need compatible software in order to do this. Currently Quickbooks is not compatible, so is this problem being addressed?

111

I had yearly subscription on the app but for some reason it didn’t work so some how they took money from from 3 different sources

No text available

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J

PastProductionsEducationLTD

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asked in Banking

Have they gotten rid of the ability to upload a receipt directly to a transaction in the "Bank Transactions" tab. I can't see the ability to do it anymore.

There seems to be no option to just directly upload an invoice within the bank transaction screen anymore. This was really useful. Whilst I know I could role back to the old version that would only be a temporary fix until it disappears.

251

My HSBC Kinetic bank account says it won’t link with the quickbooks app. Does anyone know how to sort this please?

No text available

81

How to change currency

No text available

153

J

jbaudiovisual

I’m paying my QB subscription via Apple subscription but want to change it to a different card how do I do this?

No text available

321

How do I export my QuickBooks self-employed data without an active subscription?

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143

how do i amend message on invoices and reminders?

I amend the message but the invoice or reminder does not update the change

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no history my account is empty

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81

asked in Making Tax Digital

MTD Partnerships (SA800)

I can't find a recent topic, so thought I would raise the question again.  As the deadline is rapidly approaching in April 2026 - does anyone know if/how/when Quickbooks Online is planning to implement MTD for Partnerships (SA800) forms alongside our quarterly reporting? 

30

After importing CSV the date format is accepted but the date of the transaction is showing for year 1970

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A

accounts607

Can i receive payment by card

No text available

112

B

braytreeandgarden

One email will not send, but all the others have no issue. What should I do?

I send regular emails to this customer with no issues. Its just this one email

91

Vat will not attach to any of my invoices is there a current issue ??

Will not load 20% vat no matter what I try to do

131

Does any one else have an issue with connecting their natwest account?

I have had repeated issues, it seems to connect to my natwest only to say at the end "0 accounts connected" and shows no evidence of it being connected. this has happened repeatedly.

51

S

sam.confrey

How do I change my address displayed on my invoices? I have updated my business address in my account, but it still displays my old address.

This is using QB Self-Employed. My correct address is showing in my account but my old address is still showing when I send an invoice and I can't see where to change this.

131

Can you connect HSBC Kinetic Live Feeds to QB Online desktop?

Is there a problem connecting HSBC Kinetic Business Accounts to QB Online Live Bank Feeds? The business owner can only view QB through their app, but as the Bookkeeper I am unable to view this. Can you assist please? 

318

How can I cancel an accountant billed subscription without transferring the subscription to the client first?

No text available

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