QuickBooks Q&amp;A (UK)

Leila Cornerstone

Any idea how to resolve previous missing transactions? I had to delete my existing bank connection as it wouldn't connect. All transactions pre 90 days have disappeared?

No text available

141

iambearburns

QBSE app presenting white screen on phone when I open it with literally zero information. the app is up to date according to Google Play Store. Has it been retired?

Android. Pixel 6 Pro.

info2265

I'm randomly missing all transactions for the month of July. It seems impossible to contact anyone at Quickbooks for support. Anyone know of any solutions? Thanks

All transactions are June and August are accounted for.

171

I have registered the PAYE for active on the HMRC website, but not sure what's the updatehow can I check now? can you help me?

Tracy-Nguyen

asked in VAT

I have registered the PAYE for active on the HMRC website, but not sure what's the update how can I check now? can you help me?

Hussnain

Why are old bills not being marked as paid?

Hello, I have recently been given access to my companies QB account via my accountant. I have noticed that I have several years worth of Bills that are apparently overdue but in reality have been paid. 99% of my bills are paid by Direct Debit via my bank and the bank has recently been synced to my QB account. Why are there bills still showing as unpaid and how do I retroactively rectify this without affecting current cashflow and other reports? Alternatively, what harm does it do to leave them as 'Unpaid'?

131

How do I deregister for VAT in Quickbooks?

Lehva

asked in VAT

How do I deregister for VAT in Quickbooks? It has already been confirmed by HMRC.

191

asked in Do More with QuickBooks

feel-thomas

I have Quickbooks Online Sole Trader. Quickbooks apps should be available with this plan, they are not in my menu on the left. I have tried all fixes change browser etc

I want to use Quickbooks Ebay connector app. Thanks.

car-air

since the recent update, the app version shows custom fields as hidden and do not appear on the invoice?

i have to show an order number and vehicle registration on my invoices to customers, now no longer appears when using the app, just says hidden. seems fine on pc

asked in Reports and Accounting

KatLNew Member

Bill description field available in reporting (not Memo)

Hello, I am now trying to find a report that has the Supplier Bill Descriptions included - these are really important to me as I put details of the type of spend - but if I can't get them out of qb in a report I really need to think about not using the bill functionality in this way - HELP? Why have you a field that we can see in a report.  Is there a new report as previous posts refer to one that no longer exists?

peterdaviselectricalservices

asked in Account Management

Emails not being bounced

When an incorrect email address has been entered and sent, there is no way of knowing it is incorrect. A feature like this within the software would be helpful.

accounts625

How do I record supplier quotes within my projects as estimates are only for customers which then turn to invoices

No text available

191

asked in Account Management

Oscar28

Is there a guide to copying all data from self employed to online correctly?

I've moved to online from self employed and the systems seem to work completely differently. It's copied over a lot by itself but my profit and loss isn't as it should, nor is anything else really. I think that personal marked transactions on self employed are now impacting on my main figures. Among other things. Need help making sure everything is correct

asked in Account Management

wagtailwalksipswich

You are an dysfunctional company that offers serves you can't supply and I can prove it. I will be making complaints and spreading that information wide and far

grahamn

Can I enter an invoice for only VAT from my import broker?

as it stands I can only post to the VAT Suspense account and the3 returns do not pick it up.

alopierre

I have just uploaded my banking transaction and they are in quadriplate X4 in the transactions... What can I do to prevent this?

No text available

172

lindak1119Level 7

How do I add retention to an invoice? this retention is in relation to the monies retained by contractor which can then be released upon completion of the job

We are a UK LTD company working in the construction industry.  Some contractors we invoice keep a retention amount until the job is completed which we then have to apply to be released at a later date... is it possible to show this amount on an invoice as it is issued or as payment is made? or possibly to issue an invoice at a later date solely to release the retention?

13717

mltch

Donor Refund that was processed through 3rd party payment processor

We collect donations through a 3rd party payment processor. We import donations into QB. We needed to issue a refund to a client, so we initiated that process in the 3rd party payment processor. It subtracted the refund amount from my bank account and credited my clients credit card account. How do I subtract the donation from the client and give that money back to the 3rd party processor? If I credit/refund the client for the donation, the money will go to the client. I need the money to go back to the 3rd party payor. Thank you for your advice.    

173

wagtailwalksipswich

You are an dysfunctional company that offers serves you can't supply and I can prove it. I will be making complaints and spreading that information wide and far

zero rated expenses are not being added to box 7 of my vat return

Mark Robinson1

asked in VAT

Hi, I'm migrating to QB. As a test, I've run a VAT return summary on my current system and on QB. I have a small number of expenses that are zero rated for VAT. The value of these expenses appear in box 7 of the VAT return produced by my current system, but do not appear in the VAT return produced by QB. To me, it seems that QB is making an error in not including these expenses in box 7. But I cannot see the reason for QB excluding them or any means of forcing it to include them. Any suggestions would be welcome. Thanks. Mark

121

I tried to reconnect my bank and it says 'something unexpected happened'.

mail-clairecollett

asked in Banking

No text available

111

olivekitchens