QuickBooks Q&A (US)

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This is probably the wrong board, my apologies for that.  I just started a new business, not entirely new to QBO, but still learning the new UI changes but the new updated Square Integration app seemed to have been working okay. What I have noticed though is that there may be a potential bug(s) with the integration.   First thing, is there used to be a manual refresh option on the Square app I thought.  Is that no longer available or does it refresh when you manually trigger the bank refresh as well? The potential bug,  Normal invoicing done via Square works fine.  Send it to the customer, customer pays transactions pulled in.  I have noticed though when you send an invoice to a customer, but then you update the invoice prior to it being paid, resend that to the customer.  They have paid the updated invoice it does not seem that the integration pulls that in.  I have 3 payments I can't match up .  These invoices were paid, but

This is the message: Your subscription ends 04/10/2025. You can pay employees earlier or reactivate your subscription.

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Version: Quickbooks Enterprise Desktop for ManufacturingI am starting to get very frustrated. I can find a ton of videos by Hector Garcia explaining how to set up inventory items and assemblies, but I CANNOT FIND ANY INFORMATION ABOUT HOW TO USE QUICKBOOKS ONCE IT IS SET UP.What is the workflow?What do we do if we pre-pay for inventory with a credit card?What if the customer pays in advance for their order?If I want to use EIR, how does this impact inventory counts?How do people scan in items to up-count inventory once it's received?What is an inventory part is damaged and the shop has to pull another one? How do they do that? How do they mark the damaged part? What is the workflow for getting an order, ordering the parts we don't have in stock, building the finished goods, and sending them to the customer? What do we click and in which order?   

I run a manufacturing company that buys raw materials and produces finished goods for sale.  Each order/sale is done by a job number.  How do I account for internal jobs/orders?  For example, I bought and used raw materials to manufacture a desk that is being used by my company and is being depreciated as a fixed asset as it's furniture.  Is there a better way to account for the desk other than making a manual inventory adjustment and general journal entries?  I cannot make a job order as that's under customers as I cannot sell to myself.  I cannot touch the P&L.  I can only impact the BS by reducing inventory and increasing fixed assets.  Additionally, I need to account for labor costs (manufacturing the desk), installation costs, etc. which needs additional journal entries to properly value the desk in fixed assets.  I'm hoping there is a way to create a job in Quickbooks that will let me track all the job costs related to producing th

Hello!Our company has recently switched from Quickbooks Desktop to Quickbooks Online. We had items in our inventory that were assemblies. I know that Quickbooks Online does not currently offer the assembly option. I am trying to figure out how to move forward and have the right inventory pull when I invoice that item?Any suggestions? Do I go back to basics and pull each item individualy?

Say that the bill is $14 and they pay $15 and say "keep the change for next visit. How do I record that the $1 stays as a credit?

Starting today, March 1, 2024, the beginning quantity on hand is not appearing on my Inventory Valuation Detail report.  Yet all debits and credits on the report are correct and my quantity on hand on the Inventory Summary Report are correct.  Knowing my running balance of inventory is crucial.

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Hi everyone, I did Microsoft BackUp on my laptop and somehow lost the company file (.qbw), but still have the latest automatic backup (.qbb). When the QB asks where to save the restored compny file + after I chose the location, it starts all over from the 1st step at the opening window menue withthe list of companies. I cannot find my old .qbw file anywhere. Any advise? 

I do not find this useful and it only takes up space for me. Is there a way for me to make it not show?

Sometimes, when entering an invoice, the suggested transactions option pops up and sometimes it does not.  I've spent hours speaking with agents to ask how to open this when it does not pop up automatically, only to go through the exact same trouble shooting techniques (yes time is marked billable, yes the settings are correct) and they cannot figure it out either.  I've read the suggestions here to open an invoice, go to Manage and choose the suggestions dropdown option.  There is no suggestions dropdown option.  Only customization, payment options, design & scheduling.  I've been through every one of these multiple times. When it's happened before it usually resets either overnight or after multiple nights. I've cleared my cache/history/cookies, logged out and back, restarted my computer, watched the videos and have taken myself on a grand tour looking for anything that might help.  PLEASE HELP!!!

How do I connect with a real person to discuss a QBOL billing error?

Quickbooks figures my unemployment liability but I pay it online when I actually file. However, when I pay it online, I sometimes forget to write a check on plain paper to log it into Quickbooks so it shows "Overdue" in the payroll screen. How do I get rid of that? And also, just this quarter, it is showing an incorrect amount due as my rate changed. I changed it on the "file forms" screen but it still shows the incorrect amount. How do I adjust that as well?

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I am looking at switching to QBO from QBD.These are the features I use for invoicing in QBD:-user roles-statements-print and mail in window envelopes-sales tax report-duplicate an invoice, then change and save new invoice-have subtotal item in the invoice-add an item with percentage rate (I use to apply a fuel surcharge to the line above)-how many columns are available on the invoice (I need 6 columns)Are these features available in QBO?

I have a client with a small cafe. He uses Quickbooks payroll and Quickbooks Online. Tips are collected at the point of sale and distributed to the employees every payroll period as a pay type in Payroll. But the way the tips pay type is set up, both the employer and employee are paying payroll taxes on the tips. Tips are not taxable income anymore. Is there a way to exclude tips from taxes in QuickBooks Payroll?

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I am simply looking for the step by step process to remove some of these Icons on my desktop view that I don't use - The Full View of Purchase Orders and Receive Inventory and Enter Bills Against Inventory - these are just to name a few!  Any suggestions on how to?

Up until 10/16/25 invoices sent included customer name and billing address. Now when I complete an invoice it no longer includes customer name, only billing address on invoice preview.

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I have a client with a small cafe. He uses Quickbooks payroll and Quickbooks Online. Tips are collected at the point of sale and distributed to the employees every payroll period as a pay type in Payroll. But the way the tips pay type is set up, both the employer and employee are paying payroll taxes on the tips. Tips are not taxable income anymore. Is there a way to exclude tips from taxes in QuickBooks Payroll?