QuickBooks Q&A (US)

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I can’t get my money back from the free trial???

My goal is to create a report that will show me the items that have been sitting on my shelf for the last to years with no movement.   The report can be as simple as the date each item was last sold.   If anybody has any ideas or currently works with a report that shows this information, please let me know what you do.  Thanks a bunch! Dani 

Hi all....up front, please know I am not a bookkeeper.  Just an old lady doing it myself so when you reply, please dumb it down.... Question...I do my invoicing thru QB and for each client I have been sending two invoices.  First, when they call and make a booking I assess a $250 deposit.  The second invoice is due upon drop-off of their dog or puppy.  I send the second invoice a day or two before drop-off. I had a question last week and spoke with one of the Live Experts and was told I should only be sending one iinvoice.  (I am attaching one of my invoices below).  How do I send only one invoice but receive a deposit at booking and then one at drop-off.  If I send the invoice itemized then they pay the full thing.   The expert told me how to do it but she lost me somewhere along the way.  Is there anyone out there who gets two or more payments but only send one invoice? I would appreciate any help you can provide.&

I tried to add a new Deduction, but didn't see a way to deposit the money to the employee's IRA. I assume splitting the direct deposit is the way to go.IRS description of Payroll Deduction IRAs: https://www.irs.gov/retirement-plans/plan-sponsor/payroll-deduction-ira

I have employees that work at multiple job sites.  When I post their payroll to the different sites.  On the reports some of the employees payroll is not showing up.Sometimes they will be at job 1 for 2 days and job 2 for 3 days.  I post to the customer jobs but it is not showing up on reports.  What am i doing wrong?

We are a construction company and one of our charges on every estimate is a "reuse fee" for the plans they chose us to build. How do I get this cost to show on the Estimate vs Actual report without an actual bill? We need it to appear on this report as we share this report with our clients.

I have a customer that bounced a check and I need to be able to reconcile. The check was deposited and credited one month, but the check did not bounce or get debited back out of our account until the following month (plus the bank fee debit). I used the Bounced Check feature on the initial deposit but forgot to enter the bank charge. Now I am unable to access the Bounced Check feature, I can't see how to edit or make any adjustment to add the fee to the old invoice. The payment was automatically "Unapplied" when I first used the Bounced Check feature so it is no longer there. I see the GJE, but not sure if that will fix the "new" invoice to have the Bank Charge added if I edit the GJE.Is there a way to fix this, or reverse the bounced check feature to start again? The feature is no longer highlighted to be able to use and the invoice just shows the red Bounced Check messageHELP. I need to get this corrected to rebill and be able to reconcile since it goes across 2 different month

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I'm using the QuickBooks Desktop. And this problem appears when I want to do the reconcile. Nothing wrong with the account, but the "?" appear between the account number and account name.And it makes all the account shows " *** is not in the Account list". What should I do?I have tried the repair tool provided by Quickbook desktop, but it has no effect.

Quick Books Online , I am new to this and I want to start quickbooks how can i do that

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I need to remove the duplicates because it is causing my bank balance to show negative amounts

Price seems to keep going up, and I’m sick of calling them because none of them are from America and I can’t understand any of them, I just need to see how I can lower it because the pricing is getting out of hand

In October of this year (2024), I upgraded to QB Enterprise Suite on desktop.Since upgrading to Enterprise Suite, I now have an issue with the mailing address on checks being out of alignment with my window envelopes. I have been using the same Harland Clarke Voucher checks since 2010 and the same clear window checks since that same year.Now the mailing address is to high, so only a portion of the address shows through the window along with the memo line now showing.Everything else: return address, Date, Pay to the Order of, Dollar amount, written dollar amount & signature print in the correct location at the correct height.When I tried for help through Chat I was told I would need to purchase checks from Intuit in order to check on the alignment issue.I had NO ALIGNMENT issue until I upgraded to Enterprise Suite and I should NOT have to purchase checks from Intuit in order for them to print correctly, especially when the cost of Intuit checks is 2x's the cost of the Harland C

what is created status in direct deposit?

This question was previously asked, but the answer did not address the actual question.  Very simply, when you specify multiple report filters it appears to use an "AND" to join the multiple filter criteria. That is, in order for a record to appear in the report it needs to match ALL of the specified filters.I need to use an "OR" so that if ANY of the filters match I want the record to be included in the report.  Can this be done on Quickbooks Desktop pro 2020?

I've carefully entered each employee's direct deposit info and clicked done. Each employee profile lists Direct Deposit now. But when I run payroll it lists paper checks for each employee. When I click on the drop down box to change that on the payroll summary, Direct Deposit is grayed out. Can't figure out what is wrong. We just switched from Desktop to Online. How can I  fix this and use direct deposit? 

Trying to see if I can withdraw instantly or does it take time

how to add 3rd garnishment?

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How do I save my company file to a flash drive? I want to give it to my accountant

When we send a quote out of QuickBooks, the first thing our potential customer sees at the top of the email is a prominent blue box stating:"Due [Expiration Date of Quote] $[TOTAL OF QUOTE]", followed by "Review & Approve."This formatting can be misleading. The customer has not yet agreed to purchase anything, so nothing should be marked as "due." While the Due Date may be intended to indicate when the quote expires, it gives the impression that we've already placed an order and are requesting payment—when in fact, the customer has only requested pricing information.We believe it is inappropriate to request payment from a customer for a quote on products they have neither ordered nor received. While this may not be the intended message, the current formatting gives that impression to our Customers.QuickBooks Customer Service has stated that this is a QB limitation and cannot be changed or removed.There should also be a way to identify who approves a quote when it is done through th

I see that this report has been a topic at least back to 2018.  Has this issue been resolved and if so, can someone tell me how to run this very commonly needed report?