QuickBooks Q&A

I am trying to customize a report that contains income and expenses for a given year. I am looking to run the report for only certain customers. To do this I go into the report and click Customize, then Filter, then check Customers, then check the customers I want to include. I then click Run Report. The report shows income from those customers but doesn't show all the expenses, in fact only a few out of hundreds. What is the problem?

I had 3 checks from donors returned last month for NSF. They were part of batches of multiple checks that were deposited into the bank. I'm not sure how to record these as journal entries. On my bank statement it says 'Chargeback'.

Can I archive several years of data in a company file and still access it when needed? I really do not want to create a whole new company file.

I employ union workers who are paid at various hourly rates depending on the job to which they are dispatched (commercial or residential). QuickBooks calculates regular overtime and double time using the highest hourly rate worked in a pay period. This results in systematic payroll errors that I manually have had to correct every pay period for almost a year.Attached is the latest documentation that clearly demonstrates the miscalculation.This issue is unacceptable. It directly affects payroll accuracy, wage compliance, and exposes my company to potential regulatory and legal risk. I have contacted QuickBooks technical support multiple times, yet the issue remains unresolved. My latest feedback on this same issue was sent 2/12/2026, to which I received an automated response. Since that time I spoke to a technician support representative who thought there was a workaround by entering and saving 8 default working hours, 5 days a week in the base pay section for the employee. THIS DOES NO

None of our inventory was previously assigned a bin location. It was all under "unassigned" for a bin location. I went through and added default bin locations to many of the items. How can I transfer the items from "unassigned" to their respective default bin locations? Also, is there a report that will show what the default bin locations are for each item that has one, or will it only show the current location the items are in?

QB already updated the tax rate to .2% but it did not get approved so the rate for 2026 is still at .1%.  Is QB going to do another update to fix this rate back to.1%?

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how to receive a payment and send a receipt with an actual balance in QB's online

Where do I find self assessment questionnaire for PCI compliance.   I have called merchant services and they know nothing yet I continue to receive emails to pay for a service

Hola, tengo QuickBooks Enterprise 21 no tiene acceso a internet el equipo donde este el archivo de datos, necesito crear y modificar usuarios; pero cuando ingreso a Usuarios y Roles me pide acceder a mi cuenta de Intuit, pero el equipo no tiene acceso a internet. ¿Como puedo hacer para modificar y crear los usuarios?

Where is the setting for setting default box dimension on New Shipping Manager?  All the old functions / settings can no longer be found. I also cannot find where the mark-up setting is for shipping. PLEASE HELP!

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My Question is "When importing invoices into QuickBooks online, how do you tell it to post the payment into a specific banking account instead of it adding the payment as a service item inside the invoice?".  Because of this I have to go into the each invoice and deleting the payment on the line item.  Marking it paid and saving it.  When you have 200 invoices this is tedious. To ensure invoice payments in QBO go to a specific bank account instead of appearing as a service item, you must use the Receive Payment feature to link payments to invoices, rather than importing payments directly into the invoice record. Import only the invoices, then record payments separately by selecting the specific bank account in the deposit field. So this looks like a limitation for QBs online, because I was able to select the account that I wanted my imports to go to from YourMembership using the "DESKTOP" version.  The way I selected the account, I

Recurring credit card charges are not posting to either Make Deposits or Accounts Receivable in Quickbooks Enterprise Desktop

All of my loans are missing in loan manager.  The loan manager is there, just my loans are missing now.

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flagstar CorpConn. has adopted a one time passcode setup now with a "token app" that generates a new password at every login attempt. is there a workaround? QB cant log in for recording bank transactions

When I try to enter time, I get a message that something went wrong, try again later. Been about 30 minutes, doesn't seem to be a way to report a downtime issue. 

Hello,Not long ago we opened our quickbooks online account, we use it to create and send invoices for our clients.We never intended to accept money via quickbooks, I never activated this option nor linked my bank account to QB. To my surprise, one of our clients made a payment through an invoice that was sent to her. I had to link my bank account to QB so I could get the money, but again, surprise(!!), it went into a quickbooks checking account(?!?!).After a long conversation with QB support I was told that now the money would transfer to my bank account, but then I discovered that QB are "looking into the payment" and are requesting more info from me (even though they got it all when I opened my account and later when I verified my bank account) - the only thing missing is a phone bill, which I don't have on the business name! meanwhile QB are holding $2,700 of mine in their hands! I called again to their support line but it seems like no one there can really take action, and ask

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QB: Premier Plus Manufacturing and Wholesale Edition 2024. Q: I want to set up the Shipping manager in QB. We ONLY use FedEx and UPS.We have accounts for both carriers. I am stuck on setup as it asks for USPS first, which we don't use at all. I don't want to put it any credit card information. How do I bypass USPS setup and get FedEx and UPS setup?Thank you!