QuickBooks Q&A

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using QB desktop w/enhanced payroll. After installing latest PR update today (22601), scheduled payroll will not launch.  I keep getting kicked out of the program.  Features other than payroll seem to be working fine

Why do some of my deposits record to "Customer Refund" instead of Accounts Receivable?

I can't get an account to upload transactions - it is greyed out

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My client requests we invoice them through their portal and not send an invoice through QBO. They will still pay via direct deposit into our business account which is synced with QBO. How do I show an "invoice" in QBO so I can match payments? Thanks. 

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Hello.  I am switching from QBD to QBO.  My vendors all imported as contractors.  How can I change vendors to vendors?  Thank you!

I somehow added a prefix to one invoice and it's adding that prefix to all my invoices now. I don't see how to reset it or override it either on the invoice or in the settings. Can someone help ?

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Hi, I hope someone can assist.We have integrated our system with QuickBooks Online. Every so often we would get the message as per the attached image stating that the app can only connect to one admin’s email address at a time.We would usually just click "Change Admin", but is someone able to assist as to what can cause this?There are multiple admin users loaded on their company.Each user would connect to our app with their respective quickbooks admin login. 

I need to record that fee

I’m setting up books for a small business. I want something reliable for bookkeeping, billing, payroll, and ideally cloud-based. What are the top options for 2026, and how do they compare in cost, features, and ease of use?

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How do I edit a template in QB Accountant? There is no "layout designer" when you try to edit a template!

Where on QuickBooks Desktop can I download an ACH authorization form to have my vendors sign so we can pay them via direct deposit?

Hi All,Was wondering if you could help set up a Custom Report.I would like to generate a report template, where I can pull out the estimates (Filtered by Pending, Accepted, Rejected etc) but also has the details of the Line Items of those Estimates: E.g.  Service Date, Description, Rate etc.  So essentially I need to be able to generate a report in excel (which is emailed every week) where I can see an estimate, the status of the estimate, and the individual line items such as service date, description, rate etc. Any help will be much appreciated. Thanks 

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I use QBO payroll. Our business pays for Colonial Life Dental/Vision for all employees & the 3 owners. We are a partnership that files as an S-Corp. Every year my CPA says to add the total of the premiums to the owner's W2s. Every year, I goof this up and they end up having to create an additional W2 for the owners with the premiums on them. Please tell me how to add this info to the W2s myself! My CPA would be so proud if I didn't goof this up again, LOL.  Thanks!  Also, I have a QBO Accountant account if I need to do it through that.

In yet another QB Payroll service switch my Basic Payroll service was discontinued without notification 3 months ago. Since I only pay one employee, I'll just do it myself. Yet in following the instructions at Preferences>Employees & Payroll>Company Preferences, I find Full Payroll is already selected yet Manual Payroll is grayed out, so I cannot select that.There are no further instructions regarding this issue, and if I have to spend a 4th hour on with Support I will lose it. I asked the rep specifically about , Manual Payrol and she sent me the same instructions. I have no Desktop Payroll account listed on the CAMPS site so why is this option not available to me?

The obvious answer is to create a new QBO file, pay month to month and then try and transfer over my existing subscription but am looking for a better way if possible?

For some reason, I cannot open my QB pro 2014 desktop.  it states, windows cannot accessthe specified device, path or file.  You may not have the appropriated permissions toaccess the item.  I am the only one that uses this QB.  

I WANT MY ACCESS TO MY MONEY! YOU CANCELLED THE APP AND KEEP SAYING "JUST FOLLOW THE MONEY LINK IN YOUR QB ACCOUNT" HELLO! THERE IS NO LINK! I WANT MY MONEY SO I CAN CANCEL COME 2026!

Why is QBO doing this, and how do I fix it?  When I click on my P&L, the details are blank and I can't open the transaction.