QuickBooks Q&A

The new shipping manger is a horrible product, it is so slow to use a web based form and product. Since we are all being forced to change from the old efficient way of processing labels, what are others using? This new method is so slow, so many clicks and settings. No defaults like the old way, and it can't just send the label, it has to print it into yet another web browse and then make you find and print. What a dumb method, it's like they never used their own product.  I am looking for a replacement or a path to use the old method.  I have been using QBD for 20+ years, but every update really moved the needle in the wrong direction. I am using Enterprise because I want the full features without the hassle of using online services. I print labels all the time and what use to be a couple minutes to make and invoice and print a label, is now a few more minutes to navigate the shipping system. Oracle is looking better and better.

I am using Quickbooks Online Plus for a new non-profit.  I am setting up a new expense account and realized that the "Expense" account type is no longer available in the dropdown menu.  However, in my chart of accounts that was preloaded for this company there are many account types that say Expense.  My question is whether the Expenditure account type works the same as the Expense account type or is there another option I should choose for an expense.  The particular account I am wanting to set up is Tithely fees, but I want to pick the correct option that is equivalent to the old Expense category.  I'm attaching a screenshot to show the options I have in the dropdown.  Thank you! 

Trying for over an hour and a half to bring up old transactions from 2022 to get an expense report by category.Can ANYONE HELP!!

We charge clients for copies and postage that we incur on their behalf. On the desktop version, I could enter them as statement charges but that option does not exist in the online version that I have found.

The previous shipping system allowed me to ship our items via FEDEX or UPS that were dangerous goods (hazmat). Where did it go???? Everything we ship has to be labeled and needs the hazmat forms.Why did you change that?????!!!!Now I have to use the carrier's software instead of just shipping directly from Quickbooks?Thanks for making it MORE DIFFICULT to use this software instead of easier.So if you ship items that have batteries or dry ice or anything else that requires those special forms, you are screwed over by Quickbooks. Wonderful.QB Enterprise Desktop ($$$$!!!!)

I've been printing wallet checks of years ! now they are mysteriously are missaligned and I can't find alignment menu ?

My husband’s employer uses Quickbooks for payroll and taxes. One of the bonus payments he received is no longer showing up in the system, however the amount was supposedly sent to taxes ($68k). The employer says she’s contacted and created multiple tickets but cannot get them to provide her something in writing showing that the 68k from my husband’s bonus was in fact paid to irs. The monthly paystubs do not reflect the correct year to date taxes paid and we have no way of proving the money was send to IRS and California. Anyone have a similar situation? Please , what to do?

The 'export' tool only allows me to export the most recent and/or not-previously exported transactions. I would like to export all of the transactions year-to-date for import into a new version of QuickBooks. How do I export all transactions?

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Just in the last day when I copy a Journal Entry to duplicate it, QBO returns a blank JE.  Occasionally it's returned a few rows of the copied entry, but not all.  I've cleared my cache & cookies after a quick Google searched suggested that would work.  I've logged out, launched a new browser, all the basic things.  I've used QuickBooks/QBO for over 20 years now and have not seen this before.  Any idea what the root cause my be?

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turbo tax phone number

I asked this question and it was answered. I can not find it. So unfortunately I'm asking again. What is the endpoint for making an emailable payment link? From memory: I create the invoice in QBO (from an API call), I get the ID back from the call, I use that ID, in the endpoint I'm asking about, and create an emailable link from a 3rd party software.  From that link, my customer can pay that specific invoice, just as if I had emailed them from my QBO instance. 

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We need to create a change order for a customer in order to receive a purchase order for the additional work added. Has anyone done this in Quickbooks Online?

Some of my fixed assets should post to the depreciation expense account, but grant funded assets should post to deferred revenue. All depreciation expense is going to the P&L. How do I update some of my assets to deferred revenue?

Hello, I refunded a customer for an item on their insurance claim that we were paid for from the insurance company that they were going to do at a later date.  So, I googled how to do that, now it is showing that there is a balance due for the same amount.  So, what I did was record customer refund in refund receipt.  Then I wrote a check to refund the customer.  So, it shows a refund credit for that amount and a check debit amount for the same amount.  So, I am not understanding why there is a balance due of that amount now.  I don't do this often at all but looks like I am going to have to do it again shortly, so I want to fix that one I mentioned above and do it correctly the next time around.  TIA

So say I create a Bill in the end of October and then pay it in November. In Accrual accounting, would I still need to do a Journal Entry in order to show the expense as part of October? Or is that unnecessary? I've been told by one person that I absolutely must do a JE and then someone else said that as long as the Bill is in the right month, I don't need one.  

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Hello! I began running payroll on July 1. Somehow I managed to run a Payroll Aggregated Report for July and August. In it an .XLS file with five tabs: one for each of the common payroll reports:Deductions and ContributionsPayroll DetailsPayroll SummaryTax PaymentsTotal Cost I did NOT combine separate reports into one report. QBO did this (hence the .XLS format). I realized I didn't have report for September and October, so I would like to create them. But I have no idea where to find this report, or even if it exists anymore. And I can't find a reference to it in help or community. Can someone please help?Thank you!

Intuit needs a really good competitor, as they have stopped catering to their customers and do what is most cost effective for them.  If I had a good alternative, I would change today. I've used the same invoice for years, and put a lot of time into customizing it the way I needed to, and now it's gone.  The instructions for re-creating are ridiculous.  I need to spend my time running my accounting practice and not having to re-do everything they screw up. For YEARS I have recommended QB (BUT NOT QBO) to my clients.  I regret it now. 

I need more details for my categories. I would like a Program Expense: Client Activities for example. Not possible, or so obtuse to find them.

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We are on QBD and process payroll through it. We are having issues with the guys getting their paystubs from Workforce regarding the hours. We have spiffs and commissions. The only way the spiffs will pay is if we put a 1 in the quantity. However, on their paystub through Workforce it shows it in their hours as an extra hour. Then we have to prove to them they didn't have additional hours, but spiffs. Also, on our side it shows "Other Items" and that is where we put deductions or reimbursements. For the employees this area shows as "Deductions" and it confuses them when it's a reimbursement. What is our work around for these issues? 

We at Jet Admin (No-code web app buider) are interested in creating integration with Quickbooks so that user will be able to build apps & automations on top of Quickbooks data and actions. Is there possibilty for some test account? Haven't found other ways to contact about such question.