QuickBooks Q&A

How do I pay my outstanding balance?

How do I act on below screen message ? See your financial info by turning privacy off.

Hello, I'm having a rather strange problem, it happens to me with several companies. In the summary of supplier transactions, bills and Check appear in the negative. However, in the reports and transactions everything is correct. That is, it is correct that the payments appear in negative, but the Bills? I'm leaving an image so you can understand me better. Any solution to this? 

I wanted to run a vendor contact list and include the vendor tax ID, however, that no longer appears in the columns as a selection to choose from.   

In QBO ADV, you cannot directly control the order of appearance of custom fields from the "Manage Custom Fields" section because QBO ADV automatically determines the order based on how the fields were added and currently does not provide a feature to explicitly rearrange them; you can only choose which forms the custom fields appear on and not their exact placement within the form layout.  In short, "Not drag-and-drop functionality" and "Field creation order matters" from the "Manage Custom Fields" section.  Any thoughts about it?Thanks!Mario L. 

I want to import invoices to my customers. I've created custom fields for Sales Order Number and Purchase Order Number

I have an amended 941 that I completed. Can I file it via Quickbooks?

Hello, I’ve encountered a tricky problem and could really use some advice. Our team recently moved into a new office and we’d like the computers there to connect to QuickBooks Desktop Enterprise.However, the old office still needs to keep using QuickBooks as well. I’ve discovered that the new computers can’t access the company data unless they’re connected to the old office’s network.Could anyone advise me on how to resolve this issue? Thank you so much!

Every month or so, we will have a couple of transactions that are missing from QuickBooks but hit our American Express card (maybe posting delays?). Rather than manually adding them each time I wondered if anyone else has encountered this issue and how they resolved it.

All receipts get lumped into one income account?

What is validation code QWB23

I received an invoice from someone that did work for our company.  I paid the invoice but the person said they do not know where the money is.  How do I get it back or where should he go to look for it. [removed attachment]    

I want to make an old customer inactive. The customer has a project associated with it - we use the project feature so that we can run a Project Profitability Report. In order to make the Customer Inactive, I know that I have to delete the associated project. When I try to delete the associated project, I get the following message:We can't delete this project yetRemove any time entries linked to the project and try again.I confirmed that the time entries are not marked as Billable, we have that setting turned off and when I run an Unbilled Time & Expenses Report for the project, there is zero data. I have tried a private browser window and also tried clearing my cache. No success. I do not want to manually delete every time entry associated with the project for several reasons. First, the data is real and should exist. Secondly, this would be very time consuming to do for every completed project and will also require us to open our books back up from prior months. How can I get aro

I am using Quickbooks Pro 2009 (don't laugh) on a standalone, no internet connected computer, no network.  We run 7 companies on this program but we recently had a few abort issues with various files (most recent is C-343 and older ones are -6000, -301). I now have all 7 qbw files that I want to use as my MASTER to start updating the last 3 or so weeks of transactions (we just use the A/P and A/R).  The files are working fine for me although when I upload the files to our accountant, they are unable to open them (seems like it times out??). In an effort to reduce the file size, I tried the "Condense or Clean up company data" on our largest files which is 311 000 KB (QB Pro 2009) but the "Clean up company data" function doesn't work. It shows the completed progress bar and then it "verifies the data" and then aborts and notes the C=343 error message (the connection to the company file has been lost....).  When I log back in, the files I wanted to condense, were not conden

Good afternoon, Back in February I needed to switch banks. Unfortunately, the bank that we switched to charges a fee for WebConnect Bank Feed, so I download my transactions manually (and I am ok with that). The issue is since April, I have noticed an accumulation of transactions in the various accounts that I am working with. To date, I have 18 accumulated transactions in one account, 11 in another, and 2 in another. Here is what I do: Log-in to my QBD Premier Plus Edition 2024 (annual subscription and is current)Log-in to my bankselect the appropriate account and click the ".qbo" to download my transactionsreturn to QBD, open bank feed, select account and view the downloaded transactions.I approve those that are current; however, I deleted (once again), ignore (once again) all those repeated transactions that have already been added, reconciled, etc.  How can I stop this from happening over and over.Thank youJoyce S

I'm trying to figure out if it's possible to change the size of a field.  For example, adding a new expense account.  When I'm typing in the account name, I need it to allow more characters.  Is there any way to be able to adjust the data field size?

Hello! Who can help me? I'm having trouble with the invoices I issue on my cell phone, and the customer's signature isn't showing when I email it to them.

  App is not working I can’t invoice or find invoice history

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My company information is not there when I resubscribed. How do I get it back?

App sucks?

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The support team reference this page for instructions on how to do it: https://quickbooks.intuit.com/learn-support/en-us/other-questions/changing-the-background-of-quickbooks-to-dyslexic-friendly/00/935119 However,  I don't see the themes option show here? I'm using Firefox on Windows 10, fwiw.  

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i need the time spend on my clients and dont see such a feature