QuickBooks Q&A

it was a credit card transaction its been a week and the payment has been received and all

We cannot login with our primary admin account. Pls help. Can we change the passwords without login? Or can you pls help to change the primary admin account to [email address removed]?  primary admin account: [email address removed].  Any questions, pls contact [email address removed]. 

When I initiate my QuickBooks Enterprise 2023 version, an error message appears. It says "The QuickBooks detected that a component required to create PDF files is missing. This may cause issues with printing transactions, emailing forms, or saving anything as a PDF file inside of QuickBooks Desktop." I installed QuickBooks on a new SSD Drive and after the error appeared, I re-installed Windows 11 Pro and then re-installed the QuickBooks Enterprise 2023. But the issue comes continuously. I downloaded QuickBooks Tool Hub and ran the option Print and PDF Repair Tool but still the error appears. Certain printing cannot be done due to the error. Can you please help me.

No text available

I have made several invoices in a row to same and different customers. There’s no rhyme or reason to which invoice received the rude pay this invoice by. Have spoke to someone at Quickbooks with no resolution or other representative to speak to.

No text available

Will the system automatically create a draft bank deposit from receipt of payments?

I need to update myself from Company to Primary Admin (she is gone so accessing it without verifying my identity isn't an option.) I need to verify my identity via a photo ID but can't get the Intuit QR scanner to accept a photo of my ID?

How far back does QuickBooks go?

Almost all parts that would be returned on RMA would be repaired and returned to customers. Some customers take a debit and some do not when they return parts. We need to track how many RMAs we have in process. We also need to create similar process for sending back and tracking the units to our vendor to be repaired. We typically do not take a debit when we send to our vendor since they are always coming back for after repair. We would liek to have as few processes as possible to do both. Thanks

mobile deposit a check

My company uses Fishbowl Inventory which has an export to Quickbooks function. For at least a year now, we have had issues with Fishbowl exporting to QB and the fix has always been one of two things:1. Run Quickbooks Database Manager "Start Scan"2. Kill any open qbw.exe tasks or close/clear any Quickbooks windows or errorsUntil recently I had always been using the first option but for the last few weeks option 2 has been working. Neither FB or QB support have been any help in finding a resolution. And today FB said this is a known issue with QB and QB needs to issue a fix. Does anybody know a workaround for this issue? We have to deal with it probably once a day and it's quite annoying.

Is anybody else having trouble selecting customers or vendors?

I used several converters to change my pdf to csv.  nothing is working for me to import it into quickbook desktop. I only need january to march, because the beginning balance is starting at April not january.  So my beginning balance is wrong?  I feel if this is uploaded it will correct some of the problem.  I have my account link to quickbooks, but I am not understanding why it did not pick those months.

I used to be able to review all overdue invoices in dashboard and send the email reminder from QBO. When i click on review invoices it shows a blank page.

I have talked to Intuit 4 times and Apple 2 times trying to resolve an issue with making a qbb backup file for my accountant. The qbb file will not open in my accountants QB software. We both have the latest versions of QB I am runni

I am trying to get QuickBooks Desktop Enterprise 24 to fill in the email to field when emailing out paystubs.  It used to autofill this field until a recent update, but now after the update it is broken.  I have attached a screenshot as an example.  The to field email box used to contain the employee email automatically but now is blank.  Each employee profile does contain the correct work email in the main email box, so I assumed it would fill in that information automatically from their employee profile, and it used to until the update.  Any advice is much appreciated.  Thank you very much  

Using a Sales Receipt template, I can change most labels to "Donation" or "Donation Receipt" but I can't get ride of the "BILL TO" label. "Bill To" is inappropriate for a donor. The Email also has a section "Sales Receipt Summary" with the "Sale #" and "Sale date" that cannot be removed. I tried to customize an Estimate template, and this got rid of the "BILL TO" and I can live with the "Accepted By" (though it is irrelevant) but the Email has the "Estimate Summary" section that cannot be altered, and that would be confusing to a donor. I tried the Invoice template, and I can replace "Invoice" with "Donation" but it still has the "Bill To" label, plus it has a "Balance Due" line and the Email is all wrong, with its "Review and pay" button, Terms, and Bill to. My question to the community is about whether a nonprofit organization can customize a sales receipt to truly look like a DONATION receipt. What do nonprofit organizations do?

Hello,A bill paid in august was voided in the month of September in bank. How to adjust this in Quickbooks desktop version? If i void that transaction, then the bank balance will not match for september. Please help with a solution. 

Our company has migrated from QuickBooks Desktop to Online and we have been experiencing issues with our check prints.Our most recent payout was 700 checks and about 50 of them were duplicated. Those 50 duplicate checks even have an assigned check number. We have searched everywhere in Quickbooks Online for history of any of these duplicates, and it shows as if they never existed. We checked reports and audit logs. Everything matches correctly with the amounts. We have verified the amounts with the bank statement as well. Even the original data input of the transactions.We do have a lot of moving parts into this set up, so not sure if it's us or a software issue.We have the payment amount with addresses and memo notes in a csv that get imported into our add-on (SaasAnt - Mapping Software) that is in QuickBooks Online. They are all set "to be printed".When the accountant is ready, they pull all the ready to be printed payments and assign the number for the checks. Then they are printed

I efiled my 941 tax deposit but it was set to be withdrawn on a holiday (I'm guessing) and it was rejected. I've just now noticed it when it wasn't on my bank statement. Is there a way I can re-file this through Quickbooks payroll?

We are using Quickbooks POS. We are trying to make use of the Credit Card Sale button which was never set up. When I click on the button, it asks me to Log In. The individual who originally set  this up is no longer available and we do not have the Username and Password available. Is there a workaround so we can set up the system to record Credit Card Sales?

We are using QuickBooks Desktop Premier Plus. When I choose Utilities/Import/From Excel I don't get an option to upload Sales orders. Can someone let me know how to import the sales orders into QuickBooks Desktop Premier PlusThanks 

No text available

No text available