QuickBooks Q&A

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I recently started working for a person who is the owner of a small business. Our checking account has never been reconciled (the account opened in 2015.)  The bank account is using bank feeds through QuickBooks Online so the beginning balance on the most recent statement matches the balance in QB. The ending balance is off by almost $800k. There are categories set up and those all seem to be correct and matched. There are about 4500 "pending" transactions.  I started posting them and have gone back about 3 years. Do I need to post all of them? I've been reconciling accounts for a long time but am at a loss as to where to begin with this one. 

is there a way to show already billed amounts on a progressive invoice?

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Customer trying to accept recurring payment and system is not allowing them to complete the process.

  Want to get the most out of your payroll solution? We've got you covered. In this episode of the Answer Room, we’re walking through everything you need to know to get started with QuickBooks Online Payroll. We’ll cover key topics like launching your account, making sure your payroll taxes are paid and filed correctly, and running both scheduled and unscheduled payroll so you can pay your team with confidence. Watch the video below to learn more.  

I have selected Federal Unemployment on an employee's payroll information when our company does not do that. I have already paid the employee and ran it through quickbooks and now it shows that i have to pay the 940 Tax. I am wanting to fix that to where i don't have to pay the tax and repay the employee what is owed. 

Past the already 7-10 day hold for it being first transaction. Just stupid to wait till after the first hold to let people know there is more info need. Adding another hold.

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I'm interested in how other people set up Quick books Payroll when support is so horrible.  I paid for Premium which says 24/7 support but when I click "Help" and put "Talk to Human" in the chatbot box, it tells me no one is available Sunday night.   Now I have to wait until Tuesday to talk to someone because I don't have two hours to talk to someone on Monday to figure this out.  Except for someone in a department called "Customer Success", which I cannot find again, I have had really bad support.  Even the "experts" have to look up my question to give me an answer.  I can't believe I spent $1700 on a product with such poor set-up support.  I think this tool will eventually save me time (and maybe money) but getting someone I can understand and who is knowledgeable, to work with me is impossible.  How is everyone else doing this?  I have heard from others who are having support problems too, but is there a better way than going through the

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Hello, I am a DEV from V-Technologies (StarShip). Our customer who is going to on board meets a problem. When they try to access QBE from our product (using SDK), it will prompt a window like this, seems to installed something but failed: and here is the detailed description from our support: Current State: Whenever a user logs into starship from any location the popup comes on the server and prevents starship from returning any records until the cancel is clicked on the error(typically has be done twice as the error will pop up again after the first time). Once the error is dismissed then the user can connect and continue with shipping. Users are connecting to starship online from local computers but the source connector is on the server. Is there something wrong the installation? Could you give me some advice to research this? Thank you in advance!

I'm trying to access my self-emplyed account online through my laptop and it stays on ""we're fetching your data" forever - can't access it. it works on my phone tho - tried downloading the mac app, and can't find my "company"

Hello,  In March of 2023, we converted from QB Desktop (Enterprise) with QB Point of Sale to QB Online.   Long story short ~ currently our Inventory Valuation seems about right, but our Balance Sheet shows our inventory being more than $200,000 higher than our Inventory Valuation.  I'm sure it's somehow related to the fact that our inventory was grossly inflated after conversion because, as I discovered too late, Purchase Orders transferred over in the conversion but "Held" Sales Receipts did not, so QBO knew we had purchased a bunch of inventory but it didn't know we had sold it.  In trying to fix those inventory issues shortly after the conversion, I'm sure I screwed things up even further, since I'm a business owner and not an accountant, and admittedly, I didn't know what I was doing.   All of that to ask this question:  In trying to figure things out, I'm looking for a report that simply shows me what my total purchases of inv

HI, I have Quickbooks Online I am wondering if I should have gotten QuickBooks Self Employed? However, I am having issues linking my bank information to Quickbooks Online due to having a EFS Card (Electronic Fund Source) Wex Company- the company we are leased to, pays the Self-Employed Driver on the card when a load is delivered this is also how he pays for fuel, expenses, etc. I am unable to add it as a bank... wondering if anyone has any ideas? Should I have gotten a different quickbooks product??

Good morning Everyone, I want to import a bulk of transactions ( downloaded from EFS account as a CSV file) into Quickbooks Online. When I visited "Import" section, it asks for me different options like Bank, Customer, Vendors etc. I have tried to import those through "Bank" option but no luck.Therefore, how can I import these ? As I know, there is no integration between Quickbooks Online and EFS (Wex Company).

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I try deleting and relaunching the app still nothing

Suspended of account

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Quickbooks app on iphone 13 has always worked prior.  Today, I push the app and it brings up Intuit TUrbotax credit karma quickbooks mailchimp logos but won't go any farther.  What can I do?

How to edit customer information

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