QuickBooks Q&A

I'll try to make this short, LOLHad Quickbooks 2000 on an old XP machine. Want to transfer it to new Win 11 machine. Lost the original CD, so bought one online. Need to access records from way back then. Other than for inventory, I dont use the program any more as the business was dissolved.Did the install with the replacement disc, and found that even thogh I can pull up the original serial number, registration number as well as the group number, (from the old machine) I have one digit too many for the serial number.So I went with the replacement CD sticker number. Install actually went fine. Now I have to get a registration number, and QB and or Intuit are not able to assist.Anyone have any suggestions on how I can try to complete the task?ANY insight would be greatly appreciated!Thanks!

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my payroll says that a employee's direct deposit was changed to a paper check, how do i find the employee

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I got a payment yesterday through PayPal but I don't see the phones.

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You're doing too much, QBO. I can't find anything! Too many sub menus and apps and widgets. Maddening.

Transactions are still coming in from the app, but it seemingly has forgotten the account mapping, and glitches every time I try to select an account. Also, dates are not loading in properly anymore, making those transactions unable to be added. All in all, it no longer works, and has not for several weeks now. Would really like to find a resolution soon.

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When I choose the credit card account from the drop down, the screen freezes and the pop-up does not go away. Even if I go into the app and re-confirm the credit card account, I get the same error. To be clear, this is not a new credit card or QuickBooks account associated with the credit card--neither has changed in months and it had been working flawlessly all summer long. Randomly, some Amazon transactions that come through the feed do not require me to confirm the credit card account even though they use the same credit card as the others that do require confirmation. It's been three weeks since I reported this to QuickBooks and it's still not fixed.

Is there a way to generate a Profit and Loss statement that shows all amounts inclusive of HST on both income and expenses ; without having to manually adjust every line item?

The search function is not working; it is not bringing up transactions. I'm not asking for articles, I'm searching for transactions,s and it is not finding the transactions

i am currently running some ads but i need help to get a realistic budget to spend on them

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I have a master credit card account with 3 cards under it. The balances on all three cc are off with my current statement but the main account is reconciled correctly with a zero balance. How do I adjust the individual cards to match the current statement? I have no reconciliation discrepancies and I have gone through this with a fine tooth comb and cannot find the problems. I think it all started in August when I mistakenly thought I paid our CC online. When the next statement came in it showed a past due balance. I called and immediately paid that past due amount and the cc company said it included purchases through a certain date that was not on the statement. So, essentially statements got cross overed and its a mess. Any help would be appreciate. I just want to journal entry the issues but not sure that is ok.

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  Form 941, the Employer's Quarterly Federal Tax Return, is a critical document for businesses, but it can often be a source of confusion. From understanding the form itself to navigating automatic versus manual filing, many business owners struggle to ensure they are compliant and on time. That's why this episode of The Answer Room is all about helping you master payroll tax filing. We'll demystify Form 941 and provide a comprehensive walkthrough of the process using QuickBooks Online Payroll, covering everything from reviewing forms and amounts to handling rejected payments and tax notices. Tune in below and gain the knowledge you need to file with confidence.  

The reason why it cannot import is because the routing number is incorrect, so how do I correct this information?

When I go to "Manage Payroll Cloud Services", it gives me the option to invite employees. If they have not signed up yet, it gives you a place to fill in their email address. If they have signed up, i can't figure out how to change their email address. Does anyone know how to do this?

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    I am getting this error when trying to add my first employee. "Something went wrong, and we couldn’t add the employee. Try again.” How do I fix it?

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In September, I recorded and deposited $550 into my checking account.  The bank recorded the deposit as only $500.00.  Now that I am in October, I want to make adjustments. I can't make a receivable from my customer because he sent the correct amount.  How do I do this? 

I am needing a bank letter so I can verify my checking account. I want to know how to get said letter and how long it takes to get a hold of it.