QuickBooks Q&A

I am using a Mac M1 with Tahoe.I wanted to ask a question to the community, logged on to my account, but when trying to post my question, i got a ticket authentication error and was not able to post it. Subsequently i did it with MS Edge and it worked.So why does my Safari not work any longer? I am using the community for many years via my Mac.

  In this month's episode of Quick News, Emma will go over your top asked questions for September 2025 and answer them thoroughly. She'll cover excluding imported bank transactions, how employees can access their important documents, how to send invoice reminder emails on the new interface. Tune in and leave a comment below if you have any questions! 

How to set up direct deposit?

No text available

No text available

I am helping a friend with a QuickBooks problem. This error comes up randomly when she is doing random things in the program.//This is a QuickBooks configuration file It exists while users are connected.//Do not delete the file yourself QuickBooks may not // open correctly if you manually delete this file Full screenshot of error attached 

Hello!  I am self taught and am wondering how to make accounting adjustment when the weighted average of cost of inventory has gone up dramatically.  The value of my raw and finished good inventory had increased now that I have had to purchase materials at a higher price.  My COGS is not accurate because the costs have now doubled on new products.  Can I "reset" the average and apply the valuation change somewhere in my chart of accounts?  And then how is this valuation change going to effect my profit and loss and balance sheet?  How will it effect my taxes come reporting time?  Any advice would be appreciated.  

I need to add my property taxes and some vehicle expenses

New to journal entries and just curious as there's no explanation I see.

We just recently upgraded to QB Desktop Pro 2020.  I accidentally entered an inventory adjustment twice.  Is there a way to delete the duplicate entry or do I just have to do a reversing entry?  I would prefer to delete rather than have the extra entries possibly cause more confusion.  I have searched the web and the QB community but all of the solutions don't seem to work for my version.  Many thanks on a solution.

How do I get my [payroll PIN reset

drag email as attachment

In Customize your timesheets,, customers status is active and I need to change it

I pay yearly and have another 6 months until my account would renew. I will cancel at the end of this period. I would prefer to cancel now so I don't accidentily forget, but want to know if my account will be accessible until that time. Customer service has not been of any help answering this.

No text available

I have several old POs that we not rec'd properly so I need to close them as nothing will ever be received. How do I do that?

Hello everyone, I'm trying to move a company data file from QuickBooks Online to QuickBooks Desktop using the steps outlined in this official Intuit guide: 🔗 Move data from QuickBooks Online to QuickBooks Desktop Product: Intuit QuickBooks Enterprise Solutions 24.0 Release R13P (64-bit) Despite following the instructions carefully, I consistently encounter the following error during the migration process: Error 1009 – Internal Error: Unknown Exception ✅ Steps I've Already Taken: ○ Restarted machines ○ Installed QuickBooks on a machine with no previous installation ○ Forced an update to the latest version ○ Tried re-exporting the QuickBooks Online data with a new data request What I’ve Observed: ○ The error consistently appears around 94% of the way through the process using the QuickBooks Desktop Migration Tool. ○ After the error occurs, the newly created company file appears blank. ○ If I close QuickBooks Desktop and relaunch the company file, it does contain data from t

If I can't import all 1,000 customer phone numbers into the Custom Field, what am I supposed to do, manually type a 1,000 phone numbers??

The PTO has not increased for some of my employees the report is not showing can some help

Our company recently moved to a new office location, and we’re trying to update our primary work location in QuickBooks. However, we keep getting the following error message:“Paychecks have already been created for employees at this work location. If the address was incorrect, correct the affected paychecks. If the work location moved, create a new work location and then reassign employees to the new location.”We continue to see this error even though we’ve already created the new work location and reassigned all employees to it in QuickBooks.The issue is that there doesn’t appear to be any way to change the primary location. It can’t be edited or deleted, even though no employees are currently assigned to it.For context, both the old and new locations are in the same state.Thank you for any insight.

No text available

how do I delete a customer incorrectly entered

No text available

For the second consecutive month, I was charged $184 for my QuickBooks subscription. When I first signed up, the plan was $9 per month. I rarely use the service, and this charge is much higher than expected.

I want to print Current Vacation and Sick hours on my employee pay stubs, specifically for direct deposit-Salary employees I process their payroll once-a-month with a pay date on the 1st of the month. I must submit the payroll 2 business days before the 1st, as a result I enter estimated work hours for Direct, Indirect  Labor; vacation and sick hours and submit payroll. Subsequently, when actual and/or paid time-off hours have been approved by the employee and their supervisor I go  back into the employees paycheck detail and update all hours worked and paid time-off hours.  In my initial test of hours on the pay stub, I see the updated work hours have been changed from the estimated hours but the updated hours for vacation and sick available Hours doesn't always seem to update on the Pay Stub even when the employee Vacation/Sick Profile has been updated? Is there something I'm missing or is this an existing issue that other users have exper