QuickBooks Q&A

I don't do business to business sales but they seem to force that on us. If it could be turned off I would stay with Quickbooks.

No text available

No text available

Currently, the remittance can only be delivered to the Vendor contact, which is often times a sales rep or other PO recipient, often times different from a vendor A/R contact who needs to know the invoice information when a payment has been sent in order to match the funds.

I have QB Desktop Pro Plus 2018 and I have been using the banking feeds for a while now.  I went to import the Web connect file and now I am getting an error message that says "You cannot use Bank Feeds because QuickBooks has not been registered. Solution: Go to the help menu and click on Register QuickBooks".  The problem is that when I go to the help menu, there is no option to register QB.  I have this product registered since I installed it.  How can I fix this?

No text available

No text available

I need copies of form 941 for an insurance aduit

I tried editing the existing user with status Company Admin.  QB does not list Primary Admin in the drop down list.  Where do I change it?

Shopify connection shows active/connected, however from last 4-5 days transactions are not appearing under "Review" tab.

No text available

we want to be able to record a partial PO, but we do not want to create a bill at that time, it messes up our way of doing things

No text available

How do I change the outgoing email adress when sending estimates and invoices to clients from the email@intuit.com to my own company email address?

No text available

I manually enter credit card payments through a different provider. I do NOT want to use Intuit's payment system. However, even though I've turned off the accept credit card option in my account settings, the Receive Payments page automatically checks the credit card payment box. This has resulted in major hassles when a customer is inadvertently charged twice. There is no reason why that box should be checked by default, except that it drives financial traffic to Intuit. Intuit is profiting off their customer's inconvenience. In my opinion that is unethical.

No text available

No text available

When I try to receive payment from a customer using an echeck with Quickbooks Online, the transaction fails immediately with the message "The transaction was declined because the bank account is incorrect, or there is a security concern".  It shows up on the Quickbooks Payments transaction report as Status:Declined and Response:Transaction Declined.  I know the routing and account numbers are correct because we've processed payments before.  I've also tried using a completely different account owned by the same customer and the error is the same.  The customer says that his bank never even saw the attempt.  Please help!

No text available

There is a stray entry in a/r for $4.00. There is a corresponding retained earnings of $4.00. How can they be removed from the general ledger in QBO?

I can't get a verification code to add a bookkeeping client to my list of clients

How can I get monthly subtotals to show in General Ledger Reports in QuickBooks Online?

Reconcile report won't balance without the Share dividend and I can't find it anywhere. Not in "for review", "categorized" or "excluded".

My credit card is unlinked because the vendor made changes and we can no longer get it to work. 3.5 hours on chat with QBO! Anyway, it's ok if not linked but how can I still get it to show as a tile on my bank transactions page??