QuickBooks Q&A

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20+ years Desktop and Direct Deposit user with 100 employees, spoke with 3 sales agents and none warned about the Direct Deposit limit cap for "new" companies (Quickbooks claims that we're new because online and desktop are two different entities...) It's been 20 days since the move and Quickbooks is not allowing us to use the Direct Deposit function as the limit cap imposed is half of what we run weekly. We've been opening cases since then and every day they close them automatically, the Resolution page shows the case number (not all of them, see below) and cannot be clicked for details. No communication whatsoever, so every single day we had to spend over a hour on the phone with support, and this is what they say (and we ask to send an email with the exact words):"Financials do not support. Increase cannot be approved at this time."This is literally all the email content from the call supervisor says!Since day one we uploaded 6 months financials, our own bank wrote a lette

Our old bookkeeper didn't utilize Quickbooks Online correctly and didn't link Bills to Purchase Orders. Therefore my reports show many Purchase Orders as open when they have already been paid. She also never closed the books so I am wondering if I close the books for say 2015, will it close all the open PO's up until the date the books are closed?

started a week ago- checked forms and the right one is selected to send. is this a glitch? Known and being fixed?

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Does QBO offer client referral bonuses

Hi, I recently got a new computer because my old one was unable to connect to wifi anymore. So I need to switch QuickBooks from my old to my new. I was told this would be easy using the migrator tool. Well, I tried and when I double click the file on my new computer it pops up an error message that says "Migrator Tool Failed Unexpectedly". What do I do now?

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So instead of my tax reports showing 4% state tax and 4% county tax, and totaling them in 2 seperate ways, I would like it to just show 8% and give one total for the tax rate.

My issue doesn't seem to be covered in the existing list, so I’d like to explain it in more detail. We have an AMEX credit card account in our books that is directly connected to the bank feed, and the transaction syncing works fine. However, the issue I’m facing is with manually categorized transactions—some of them appear as "Cleared" in the register, while others do not, even though all were categorized manually. Could you please help clarify why this inconsistency occurs?

@continea "For PCI compliance, you need to identify all public IP addresses associated with locations that handle cardholder data, as these must be scanned by an Approved Scanning Vendor (ASV) to ensure security. Regular scans and passing reports are essential for maintaining compliance with PCI DSS requirements."Please provide the IP addresses of all QuickBooks servers that handle cardholder data.  My devices do not, as my customers pay through the QuickBooks portal, which are IP addresses I do not possess. I don't need another evasive answer; I need the IP addresses that SecutrityMetrics is demanding. please provide the IP addresses.  If I'm being charged because I cannot file, because you refuse to provide the IP addresses, I will report Intuit to our states attorney.  There's certainly more than enough evidence of Intuit employees directly lying to clients, right in this forum, to prove fraud on the part of Intuit.

It doesn't show in transactions but I can see the bank balance change. How do I fix the problem?

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I guess I have to do this in two posts because I have two attachments and am only allowed one per post. This attachment is a screenshot of the report I need showing on the screen.  The next post and attachment is going to show what prints out.  What is going on?

My audit he asks about trial balance by opening balance (deb. & Cre.) movement (deb. & Cre.) ending balance (deb. Cre) 

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Testimonials about SecurityMetrics: https://www.bbb.org/us/ut/orem/profile/network-security/securitymetrics-inc-1166-22008052/complaints https://www.revdex.com/reviews/securitymetrics/14224608

Tried a 3rd party reader and it doesn't appear to work with QB. There has to be something besides the round reader I use with my phone. Problem is I am not always here and QB is on a Laptop not a mobile device.

I have quickbooks point of sale version 19. Can I connect it to QuickBooks Online?

Can QB dig down, escalate, and give me a correct answer as to why 2 LLc's below cannot be approved - and it's not true that it's lack of information as at least two reps accepted the accounts then they were mysteriously cancelled without notice or explanation. We pay for about 10 LLC's a month, we deserve a better answer.

https://www.reddit.com/r/smallbusiness/comments/11fm0we/pci_compliance_for_company_that_only_accepts/ 

Another two year _long_ thread on Intuit's PCI compliance scam: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/self-assessment-questionnaire-pci-compliance/01/1288235#M113922