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QuickBooks Q&A

QuickBooks Q&A

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10000+ Topics

I'm looking for an AP aging that includes a column with the Memo and a Custom Field. Currently, I'm only able to find one or the other, not a report that includes both.

No text available

261

M

1 year ago

K

KATHLEEN-YAMBALLA

Banking

Can anyone help resolve issue when posting in Bank Transactions section? The issue occurs during the Resolve function. When adding an item, the page becomes unresponsive.

No text available

111

We cannot enter "batch" transactions. Its been over a week now and we have had 3-4 people call and spend hours on the phone and the issue is not resolved. Anyone else?

No text available

241

I have all standard access, but my accountant tab access is still restricted. Also, we tried to remove the user and re-add it. But still, we are facing an issue.

No text available

211

Employees and payroll

How cai i turn off automated taxes for payroll? In Payroll settiings doesnot show the option Taxes and Payroll for desactivat it.

No text available

151

Can i downgrade my QuickBooks Advanced account to a Plus now

My current subscription expired. It's expensive, and I want to downgrade from my QuickBooks Advance account to QuickBooks Plus account and pay the subscription fee

431

Why do I get this when importing a csv file? Darn. File upload failed. (Probably our fault.) Please give it another try.

No text available

301

Windows 11 and QuickBooks Desktop Pro 2017 have worked together without a problem for several months until the other day.  Now I am regularly receiving a Script error as my backup is ending:.  An error has occurred in the script on this page:Line: 7 Char: 444Error: Expected identifierCode:0URL: https://a166211981.cdn.optimizely.com/client_storage/a166211981.htmlDo you want to continue running scripts on this page?I have answered Yes and No but doesn't seem to make a difference as it happens every time I make a (local) backup.  any help would be appreciated. Barry

2197

How to look up time entries by customer?

No text available

651

Customers say that invoices do not have line items, only line item amount. I cant find anywhere to turn this on or off, so dont know how to fix it

No text available

291

Why does snap receipt not recognize Home Depot receipts?

No text available

341

Is anyone else marking invoices paid only to have them still showing as unpaid?

I typically mark an invoice paid for a customer who chooses to pay by check rather than through the invoice. Unfortunately, invoices that I click "mark as paid" for are showing up as unpaid. I've had to go back a verify that I received payments for some of these invoices that are showing up as unpaid, but I have actually received payment for. It's very frustrating.

111

When I navigate to my "Bank transactions" tab, nothing shows up. Literally, the only thing displayed are all the tabs/links. There is nothing below the line. Any ideas?

Other info: I have tried Chrome and Firefox (both updated, cleared cache, and incognito mode). My bank account appears to be linked correctly and is showing transactions to be reviewed (on the homepage). The other six tabs all display correctly. But absolutely nothing is displayed for bank transactions. I really need help to get this resolved. It's really frustrating, as I can't deal with with the transactions and can't reconcile until this gets straightened out!

111

Can you tell me how do I record payment from the customer who paid for invoice using credit card?

I sent an invoice to a customer. That customer paid for that invoice using credit card. I see that the invoice is paid. How do I record it in my bank chart of account?

551

Does QuickBooks Online share release notes to the cutomer and support the customer with their internal change management, for the periodic software version releases ?

No text available

151

Service or description vanished on invoices on mobile app

No text available

121

Reports and accounting

Is the management reports section not working for everyone else?

None of the reports are exporting and I'm getting an error message when trying to preview the saved reports

101

How can I find my User name

I have lost my User Name

271

In my sales settings, under default email msg I checked off the "Email me a copy" with my email address but I am getting the Invoice copy twice. Is there another setting?

No text available

181

I

1 year ago

J

joelievoekscounselingsolutions

Banking

why aren't all of my transactions showing up? I made sure that my current bank was linked

No text available

81

no employees working in the account. we need to log in to continue the declaration. The account has been suspended by the system.

There are no employees working in the San Francisco account. We received a letter reminding us that we need to log in to continue the declaration. The account has been suspended by the system. Please help to activate it. Thank you.

251

Employees and payroll

employee on a J1 visa. Are they exempt from ss and medicare and unemployment taxes?

No text available

91

Reports and accounting

QBO looping through expense categorizations

Randomly, QBO is now stuck in an infinite loop whenever I view any vendor or if I try to view my Expenses. The screenshot is just a still image, but imagine it cycling through showing the "Expense categorized..." banner endlessly. I've tried dumping cache, clearing cookies, incognito, different browsers and still the same thing. It's rendered the platform nearly useless. It's extremely frustrating how glitchy this platform is. Any suggestions on how to unstick this?

91

How can I run a P&L by week with the new reporting structure? The week option does not show up on the filter dropdown.

No text available

221

J

1 year ago

A