QuickBooks Q&A

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The CSV doesn't work on import when I click "import transactions." It tells me to click "contact us." I have over 500 transactions between that period, and I don't want to manually input them either.

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No me da la opción de aceptar pagos

I can see the other months of 2025 but missing october, november and december

Hello, I am the owner of the business, and my QuickBooks account is under my name. However, I do not have access to “Manage Users” and I believe I am not set as the Primary Admin. I would like to request to become the Primary Admin of my account. Please let me know what documents or verification you need from me to complete this request. Thank you.

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I have another business that is on Quickbooks that pays montlhy and I have been doing this since early 2026. I am employer / employee of another business (S Corp) that I will pay myself quarterly. I got behind and did not purchase and set up QB basic + payroll until today. I need to go back and pay myself and the IRS for the first quarter. ALSO there is no choice for quarterly payments. Help?

The duplicates can't be bulk fixed because they are showing up on different days, for example Walmart 12/20 $4.00 and Walmart 12/19 $4.00. Every credit card transaction since 2020 now have this. QB says there is nothing they can do, but there has to be someone who has had this happen?

Invoices went out and were paid but now they are all being held in review. Intuit assured me they would be posted days ago , yet they are still “under review”. All payments were ACH.

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A colleague and I are in the midst of a cleanup for one of our clients.  We are wanting to make several customers inactive, but they have billable expenses flagged for them.  Why isn't there a way to make a customer inactive and then confirm that you do not wish to bill those billable expenses to that client?  The client I am working on had 40,949 billable expenses that I have to turn off in order to make the customers they are attached to inactive.  Because it takes one click to select the line and then a second click to uncheck the box I am looking at over 81,000 clicks not to mention the clicks to select the bill or invoice that triggered that billable.  There has got to be a better way to get rid of these en masse.  

When I opened up the app, I’ll see a tab at the bottom that says dashboard and menu. If I click on menu in a certain navigating the menu, I lose access the dashboard and there’s no way to recover it unless I force close the app to reopen it and then I just lose it again

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I’ve just realized that all transactions from March 21 through November 5 of 2025 aren’t showing up. Any idea why or how to fix it? 

Hello,In the past i've made estimated tax payment to the irs through EFTPS and to my state then file the tax return during tax season because i only had 1 tax return to filed. This year i will likely have 2 separate tax return to file, one which is my regular business for years using standerd deduction, then a added itemized deduction tax return. The standard deduction tax return is for my ecommerce business, while the itemized deduction is for my upcoming gambling winning/losses. Now I'm wondering when i make my estimated tax payments how will the irs know which payment is for which return or how will they calculate when im doing both returns during tax season as to which return is overpaid/underpaid

I create the account with a wrong email

Hi, I client sent money over that "posted" on 4/2 according to Quickbooks Checking. There was a wrinkle before that date that was handled I believe on 4/1 or 3/31 that the deposit was on hold temporarily until I upload articles of incorporation. I thought I already did that when I opened the account.Anyway, it looks they're not available this weekend. What should I expect is to become available on my account?Appreciate any insight.

I need to apply for tax extension for my individual tax returns and my Scorp before the deadline tomorrow 4/15/2026. With Quickbooks closed during weekend, any suggestions?

 I have an invoice with an open balance of $111.15.In the list of customer invoices, it shows both the amount and open balance as $111.15.I have created a payment of $111.15 and checked that invoice from the list to apply it and close it out.It looks like it will apply 111.15 when I click the button to save & close. So I click the button. Then when I look at the invoice in the invoice list, it shows an open balance of 308.83, and when I look at the payment in the payment list it shows an open balance of $-197.68, and I have no idea where those numbers are coming from.  When I go into the invoice and look at the history, it says $308.83 was applied on the payment date, and when I reopen the payment it shows the payment original amount as $111.15, the amount due as $728.81, and the payment applied as $308.83.  If I unapply the $111.15 payment and go back in, the invoice list shows that invoice as having an amt due of $111.15 again.  But I've unapplied and rea

I've been using Quickbooks for almost 10 years. Where are my old invoices prior to 2025? I can only see 2025 and 2026.