QuickBooks Q&A

I swear just last week I was able to pause a scheduled, recurring invoice. Now "pause" is no longer in the drop down. Where did it go?

report does not run

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Trying to do my son's taxes and I was out with medical January through March 2025 and I need to know how to upload the bank information

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I didn’t find a place to Add Category in mobile app or web version for new expense categories.

In the Budget vs Actual report, the Location filter that previously allowed viewing each department separately is no longer available. As a result, all departments appear together in the report.

In the world of small business, visibility is oxygen. You can have the best product or service on the market, but if people don't know you exist, or if their experience with you falls flat, growth will quickly stall. Building a truly thriving business relies on mastering the art of attracting, serving, and retaining customers.   Here are three powerful tips focused on marketing and customer relations that will help you connect with your audience and expand your customer base.       Tip 1: Create Valuable Content In today's digital landscape, your social media presence is often the first impression a potential customer has of your brand. It’s not enough to simply be on social media; you need to create quality social media content that informs, entertains, or inspires your target audience.   Quality means your content is relevant, visually appealing, and provides real value. You want to ensure that it is not just endless sales pitches. Focus on storytelling, beh

In this month's episode of Quick News, Emma will go over recent product updates in QuickBooks Online. She'll cover new updates to the Intuit Enterprise Suite, the newly enhanced Amazon Seller Connector in QuickBooks Online, Intuit Intelligence, and new product offerings. Tune in and leave a comment below if you have any questions! 

We know that running a business is complicated, and our goal is to show you all the best ways you can get help with your QuickBooks software and, more importantly, how to keep your entire Intuit account super secure.   To simplify things, we'll explore three key areas: Your self-help toolkit for instant answers, the beneficial In-Product Help found within your account, and essential tips for Mastering Your Security and Authentication. Tune in now to the Answer Room!   

    The safety of your personal information is of top priority to us. This is why we want to shed light on the fake support attempts targeting Intuit customers on social media and how you can ensure you’re speaking to an Intuit certified expert. Identifying official Intuit social media accounts is critical to avoiding tech support scams and phishing. Legitimate Intuit accounts for brands like QuickBooks, TurboTax, Mailchimp, and Credit Karma follow specific verification and communication standards. Let’s go over ways you can identify them and the specific accounts and branded logos you’ll see from each Intuit product.    1. Key Indicators of Official Accounts Verification Badges: Look for the official verification checkmark (blue or gold, depending on the platform) next to the account name on platforms like X (formerly Twitter), Facebook, and Instagram. Platform Verification Indicator Formal Handles X  Gold or Blue Checkmark next to the profile

When it comes to starting your own business, it's a wild ride that is filled with excitement and the satisfying feeling of bringing your vision to life. But beyond that initial buzz, building something that lasts and really thrives takes some extra thought and planning. For small business owners, getting the most out of your team is critical.   Here are three of our top tips focused on people and performance that you can keep in mind to help set your small business venture up for success.         Tip 1: Train Your Employees   Your team is the engine of your business, and to keep that engine running smoothly, you need to invest in their development. Training your employees isn't just about showing them how to perform a task, it's about giving them the knowledge, confidence, and skills they need to excel in their roles and grow alongside your business.   Think of training as a continuous process, not a single event. Whether it's formal onboarding, ment

We are in the middle of printing statements and some are not printing correctly. It is almost like it is glitching out. The Statement No ect is supposed to be on the right hand side. Today half of the are in the middle left. Not showing the statement no or the amount due. 

Anyone else being scammed by quickbooks??

  Hello QuickBooks users, and thanks for joining us. These mini guides are designed to instill confidence while navigating your QuickBooks account so you can focus on running your business. This month’s guide breaks down the bank feed and best practices to keep it organized while covering how to match and categorize transactions and what to do if your bank feed isn’t updating. Now let’s make sure you’re feeling confident and keeping your bank feeds under control and dive into this topic!   Tips and where to find common items:    Here’s a run through of the main items you’ll need to keep your bank feed in check and where to find them in your account.  Match or Categorize Transactions: With our new AI updates, QuickBooks can now find matches and prevent duplicate transactions. If you need to make any changes, you can switch between matching or categorizing to change the category using this toggle.   Resize or customize your transaction list: Select S

Have any of you run into QB Enterprise emails suddenly getting caught as spam? I can’t seem to find anything online, but my customer suddenly can’t get invoices to his customer. Exchange logs show that they were delivered outside his domain. When he sent me the same invoice they got caught in my EXO quarantine. I think it’s due to a new format of the invoices. I think they changed style in last few weeks or month. The reason I think that invoices are the problem, is because the other QB forms get to the end user - statements and estimates.

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How to change number that show income to be capital number

We are in the middle of printing statements and some are not printing correctly. It is almost like it is glitching out. 

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I do not use a vehicle for my business, but my car is listed and I have to do tax forms for it every year even though I have no miles to deduct.

I have made a bill pay payment from QuickBooks checking account and the money was taken out from that account. However, in the bill payment it shows that it was taken out from another account. When i try to change it it shows a message "Once a bill payment is scheduled through QuickBooks Bill Pay, fields like Payee, Bank/Credit account, Payment date, Mailing address, and Amount can’t be edited."  What can I do now???

Looks like my bank got disconnected couple of month ago and now I can't connect. It gives 590 error and tells me to red again in few hours I already did that yesterday multiple times.

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I recently received an email saying:"Intuit has partnered with SecurityMetrics, a leader in data security and compliance to simplify PCI certification for you. You are requested to complete validation of PCI Compliance by December 31st, so please ACT NOW."Is this a scam? I am suspicious of this because: 1. it is short notice2. there is a fee3. QB self-employed is already PCI compliantIs this compliance really necessary from Security Metrics and why do they charge a fee?