QuickBooks Q&A

I cannot figure out how to mark my invoices as paid.

the buttons are "keep rates" and "apply price rules". I don't have a price rules beta option in settings (searching for help suggested this). I've tried on chrome and safari, both up to date. I can't edit the invoice when the pop up is there and I can't make it go away.

It also mentions I can add a note to customers instead, however this option doesn't appear

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My last years tax report is not showing, where do i find it?

the 3 columns are date, Description and Amount

One of our suppliers has just married and changed her name but struggling to find where to amend a supplier details. I can delete and recreate a new supplier but then all historic data will be lost.....help?

payroll filing of p32

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Hi. I have been using QuickBooks Self Employed since last June. I have enjoyed using the email receipt feature. However just lately I am having problems with it. I have spent a huge amount of time on the chat feature and I am no further forward. I thought I would ask for help here as a last resort. When I forward an email with an attached receipt is highly likely to be put into further action required section. The supplier date and amount boxes are all empty and the uploaded PDF is empty apart from a pair of brackets []  Just occasionally an email receipt will be recognised and correctly filed by QuickBooks.  Online chat have reset my receipts email forwarding. I have tried logging in and out of the app and the desktop. I have reinstalled the app and reset phone. I have tried viewing QuickBooks through a private browser window. All to no avail. Any advice would be gratefully received.   Thank you Paul

I still use Quickbooks Pro 2013 desktop version.....it just works for me. I recently installed it on a new laptop and I need to enter a validation code and customer number. I have chatted and phoned support and they were vague about supplying it. Is this still something that can be supplied as if not how can I access my accounts?

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I want to get last years tax receipts sorted and tax filed but for some reason the past 8 years of records and transactions have vanished from my account. Only this tax year shows anything.

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After yet another set of "Improvements" to QBO, we have taken decision to move to a more stable accounting platform. It is clear that the product managers have never tried to run a small organization with limited resources for re-training. Otherwise they wouldn't keep "revising" the product to the extent that we need to re-train our staff. We can't sustain this anymore, so we are actively researching an alternative. I know I'm preaching to the choir here, but does anybody have any guidance on how easy it is to export prior year transactions so we can at least access them outside of QBO?

We submit our payroll data online to HMRC each month. This tie we received Error: , fatal: 1046 - Authentication Failure. The supplied user credentials failed validation for the requested service. | Gateway Any ideas on what went wrong?

When my employees log in, all works fine but when they go to log time, it won't let them, telling them the worker has been deleted and to select someone else. I have three track time only users and this is happening to all three. Only happening today. As a company admin, I can enter time on their behalf so it is something wrong with the Track Time only users. Please help with suggestions to rectify.

Is anybody else having this error message when filling timesheets? It won't save my hours. "This field is required"Below the username.

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