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10000+ Topics

I was using quickbooks self employed and upgraded to quickbooks online due to MTD. I have lost all my invoices .

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111

N

3 months ago

F

Foxedup

Transactions

Upgrade Issue - Past Paid Invoices now showing unpaid.

I’ve just upgraded to sole trader plus from self employed for MTD. The upgrade happened, got an email saying it was done and logged in to the account and I’ve got 1000’s of previous transactions now showing as unpaid. Anyone else had this and found a fix? Support are saying wait 72 hours, which won’t do anything other than delay me fixing the problem. 

I would like cancel my subscription.

How can I cancel my subscription

does anyone know to fix receipts that are stuck in processing? They're not showing up after refreshing (multiple times) so i can't review them.

this is on the desk top online portal

Moved over from self employed to online and all previous sorted transactions are missing. Any ideas how I get these back please?

No text available

why is VAT due greater than VAT 100

VAT due not balanced with VAT 100

Can't submit receipts, either by email or uploading. Both go through but not appearing?

I am forwarding a receipt to my QuickBooks as I have a 1000 times and it's not appearing. I have tried photographing and uploading to, again it does it but it won't appear? Anyone else having problems?

davidtomlinson-holtongrange

VAT

Can I still customise my VAT invoices?

I used to be able to select My VAT Invoice (Customised) when billing a customer, this has now disappeared

How do i see all my income in one place? It's migrated over from old soel trader to new so not in invoices

I migrated over from the old sole trader quickbooks which simply showed me all the income in one place. I'd enter it manually and attach my invoice as a document and log it as business income. I'd also do the same with my expenses. However in this new version which is far too detailed for my needs as a freelance writer, I can see my expenses quite clearly but nowhere can I see one place with all my income. What am I not doing right?

Why can't I simply see all my income?

I migrated over from the old sole trader quickbooks where income and expenses were very simple. I would manually add my own data. Now it's migrated I can see expenses but there doesn't seem to be anywhere I can see all my income itemised in a list I can edit and add to...

I’ve linked my credit card but no transactions are showing. It said it’s connected to my bank. I tried unlinking and linking again. I tried waiting several hours.

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does anyone know how to fix the linking and posting transactions - it keeps coming up with please select vat

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I change the "First Month of the tax year" to April 1 but it keeps reverting to April 6. My year end is 31st March. I will be using Quickbooks for MTD ITSA in the UK

I have tried changing the date in both Chrome and Firefox browers

Last month my client noted my bank details weren't available with the invoice. How do I set up my invoice to include my bank details?

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how to pay when getting message - the new pay date must be in the same tax period as the original period pay date

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Does anybody know how to add into app accountant details?

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I have a message on my intuit desktop stating We can’t connect to HMRC right now, stopping me from filing my return; can anyone help?

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Modern view of PL and BS reports mssing some accounts which appear in classic view.Classic view is correctAny help welcomeThanks?

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A payment for renewal was taken from my account. This is not the plan I wanted.

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I upgraded to online and imported my old transactions ! It shows that I now have over £20k in profit.Cash in bank is way off how do i ammend this please?

Cash in bank and in hand figure does not match my bank account

Quick Book Pro 2013 UK version

HII am upgrading my computer and have misplaced my Installation CD.  I have tried the link in other Q&A and it only starts from 2016. Does not anyone know where I can download a copy please? Thank you

all receipts (500+) need to be re-catagorised after new sole trader app installed from self employed app, they were fine before, can i reinstall the old app?

all my old invoices have disapeared to!

Employees and Payroll

Why I cannot delete the draft payrun and delete employee? It just keeps showing "You may not delete an employee with existing payroll payments.".

I am working on migration. I want to delete the employee on the quickbooks and want to check the prior pay balance but I cannot find it. I also want to delete the draft pay run but cannot

Hi, we do not accept DD or card payments from our customers, however when we send an invoice it is showing the option to pay by DD or card, how do I turn this option off

Many thanks in advance