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QuickBooks Q&A

QuickBooks Q&A

Getting Started
EOFY and Reconciliation
GTS and BAS
Payroll and STP
Banking
Manage customers and Income
Manage suppliers and expenses
Manage your account
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7217 Topics

How do I pay missed superannuation to an employee that has finished working for us?

No text available

6 years ago

linda62

Banking

Bank balance updates but transactions not downloaded

No text available

6 years ago

frank33

Manage customers and Income

Can the window size on the invoice message window be made larger.Previously this windows showed 4 or 5 lines, now it only show one and a half lines.

No text available

6 years ago

Preferred Chemical

Manage suppliers and expenses

Is there a way to get my SKU numbers to show up on the purchase order?

6 years ago

tekadept

Manage customers and Income

I use the Paypal app to sync transactions only not processing. If I purge my company and readd Paypal app, will it redownload old transactions again?

No text available

6 years ago

graham2

Manage your account

When logging into a client's Quickbooks from my qb Accountant, i am getting the error message '502 Bad Gateway'. How do I fix this?

No text available

6 years ago

paulak1

EOFY and Reconciliation

Hello Can someone please tell me how to undo the previous bank reconciliation?

No text available

6 years ago

rachael7

Manage customers and Income

One email receives all communication? e.g. separate users sending invoices, but one receiving all responses. How to setup separately?

No text available

6 years ago

sart7

Manage customers and Income

Does quick books now only record invoices in the customer section and not the general invoice list?

No text available

6 years ago

des5

Manage customers and Income

When i run a debtor statement as a transaction statement, open item, it only gives me the last 365 days. how do i do this for all periods?

No text available

6 years ago

quotewrite

Manage your account

I am unable to link my bank because is telling me I already have another account linked

No text available

6 years ago

peeterv

Getting Started

What to type into account name when importing accounts from bank?

No text available

6 years ago

frank.dolancpa

Banking

How do I get rid of a Deposit/ Unapplied cash payment transaction that makes one bank deposit appear as two deposits in the bank account?

No text available

6 years ago

andy39

GTS and BAS

When I add gst to a quote it doesn’t add it on the total how do you do this

No text available

6 years ago

cklbookk

Payroll and STP

How do you process leave in advance. employee taking leave for 6 week period?

No text available

6 years ago

rose-pesce

Manage customers and Income

Can we setup the customer profile so that two email addresses receive the invoices issued?

No text available

6 years ago

claytondiscountl

Manage your account

My Apple iTunes subscription is up to date and QuickBooks subscription paid till 10th December 2020 however QuickBooks account is suspended since October 2020.

No text available

6 years ago

andrewf

Payroll and STP

The sg for an employee has been included twice on previous payruns - normal sg and a payrun adjustment was created to include sg again. Can previous payruns be fixed ?

No text available

6 years ago

jpetho4

Payroll and STP

How to change a finalised pay run date?

No text available

6 years ago

4G Expo

Payroll and STP

Salaried employee using timesheets to track hours

I am setting up a new company in QBO.  I have 2 salaried employees.  I can set up the salaries ok, but one of the employees needs to use timesheets to track their hours.  These hours are not always billable, but I need to keep track of them. Problem is, everytime they enter a timesheet, and I create a payroll, their timesheet hours, as well as their salary is calculated and added to the pay run. What I would like to do is to have them enter their times as normal via timesheets, but not have these hours added to the pay run.  Even if the hours are shown, the value for them could be $0.00, and their salaried hours paid instead.

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