QuickBooks Q&A

I need to file the quarterly HST from the last quarter in QB online. It allows you to change the end date but not the start date?

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Link my td account

The status is preventing me from making updates to the Direct Deposit account of the employee. I also couldn't find anywhere a description of the different paycheque status and their meaning.

Hello,  I have used QBO very successfully with the integration of Hubdoc, do you know if there is a way to do this with QB desktop premier version. If not, do have any suggestions of other ways to upload invoices/receipts from a pdf file. 

Change when we pay cra payroll deductions from monthly to quarterly. Where do I change this?

How to log in pay of employee?

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We can't use inventory integration, because we want to stick with Online, and only Desktop Enterprise can do inventory for multiple locations aka warehouses. We need historical part costing for FIFO accounting. Do any Shopify Add-ons or QBO integrations help achieve this? Stocky doesn't.

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How do I alter the information on one of my GL accounts?

Ex. Cheque for $800 appears twice, with total expense listed as $1600 (though only an $800 cheque was written).

It does not appear that there is a transfer inventory to a project option in QB online.

When I am at bank transactions, and "match", I still need to go and manually reconcile them on the reconcile page, why?

How to change bills to receipts?

We are switching from desktop to online and they are not lining up properly. My office manager Alison wanted to switch over because she thought it would be a smooth transition. Not the case! I don't know what is going on with your service department but we have been on the phone everyday for over two weeks and no one knows what they are doing. It has been "escalated" at least 8 times.  We need someone that knows how to remedy the problem. We have historical data that won't cross over and the solution is to simply keep desktop and continue to pay for this and online. She gave them the numbers and they were put through by your staff and they put them in incorrectly and now they are saying there is nothing they can do. I don't know if you think we are a large company with unlimited cashflow but we are not.  We are a small company and every dollar counts. We want to have someone that understands quick books and how to update our account properly. Please please please! give u

Some items on my estimate are on back order, but I wish to invoice what I do have ready. How do I do this?

I was also missing two weeks worth of bank feeds entirely the month of August. Does this have to do with the recent Scotiabank platform update?

I've done everything suggested - cleared cache, cookies, browsing history, Made sure Chrome was up to date, removed ad blocker. I even signed out and back in of Google.   I let window load for over 10 minutes on Chrome and absolutely nothing. It loads fine on incognito window and now I'm using Firefox. I've read this is an issue with Chrome, but shouldn't intuit try to do something about it other than the above suggestions?

Unable to withdraw funds.

Auto tracker not tracking?

One employee has a second CPP - employee deduction on their pay cheque for this pay period.  I believe they are done pay CPP.  Why is this deduction on this cheque?

the province and postal code don't match

My client cannot proceed to sign the tax documents, they are getting authentication has failed after entering the code. What's wrong?