QuickBooks Q&A

We were awarded Reduced EI Rate from CRA and I do not know where it can be adjusted. I am new to QBO.

I do square invoices. People pay it by etransfer, direct deposit and credit card by square. For credit card payments, square takes their fee and sends the money to my bank account. What’s the best way to avoid duplicating income. Also my expenses are also duplicating I linked my credit cards but then pay my credit card with the bank account.

An approved estimate without a customer email means that I have to leave that email find the original estimate and then reply with a date and time that the work will be done. The current format was obviously created by a programmer who has no clue about how to communicate with customers- it is surprising that QBO has allowed this to be released, makes zero sense . The title of the email is Quickbooks Payments, then a smaller note that the estimate is approved- The title should be estimate approved, and there should be a return email to the customer so I can reply to that email

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dans l'entreprise il est changer mais ne ce change pas dans la verification

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I am wondering if a really need payments connected to invoicing? I am having such a hard time getting it up and running and am seriously thinking about canceling the payments portion but need to know If I can still generate invoices to my clients. 

Je voudrais poser cette question par courriel à l'assistance technique et recevoir une réponse par courriel, car je ne suis pas disponible par téléphone sur les heures d'ouverture.

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credit card link is active with QBO but all transactions are not coming in bank feed

The only response I can find to this is that I would have to open every individual pay stub from the last pay of our fiscal year end to find the individual amounts. Seriously?

If I have 5 cheques of the same amount to John Doe in the bank feed, QBO doesn't seem to be able to "see" the cheque information to match properly, in spite of the supposed benefits of AI. This is very clear identifying information; how do I improve this matching issue?

l'adresse apparait automatiquement. mais pas le nom et jamais le numéro de téléphone.

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Why would there be a box on the invoice for how customers can pay if I already use QB payments. Why is that box first and why does it exist at all

I receive the mail every week with the Excel file, I am trying to add one person, but I can´t find the one that I did.

QBOA has assigned the incorrect GIFI code to the account and I can't change it. A six month old help Intuit help file article shows what to do, but the new interface for QBOA doesn't seem to allow it. Does anyone have a suggestion?

I have an entry level employee who enters invoices.  The settings are non-reporting.  However, on the customer screen, the total dollar amount and number of overdue invoices, open invoices and credits, recently paid invoices , unbilled income and estimates.  These should not be available to non-reporting employees.  Management has the right to keep this confidential.  If you have this issue, please call the help and ask them to escalate it.  They asked me to post this, in order to get enough people to raise the issue higher.

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