QuickBooks Q&amp;A (UK)

How do I set up the rules for the ebay - synchronise with QB - I.e - Fees , Postage , ad fees etc

try ing find out how I can set the rules in QB for the synchronise from Ebay -Ebay Fees - to direct fees in QB , Postage paid Ebay - to Direct Postage in QB , AD fees in Ebay - Advertising fees in QB

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mgtnyw

is chat working?

is chat function working? is there any customer support function at all?

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is there a phone number to call?

you say we will call you back but there is no number to call in the first place

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does anyone find it hard to raise an invoice on the app. I can't seem to add my bank details

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asked in Transactions

Deposits not showing to reconcile

I'm working on a client's bank rec and they have a sales invoice with 4 deposits of £500 on it. Usually, I'm able to fill out the deposit amount and reconcile off pretty easily. But, when I enter £2000 for this invoice, I can't find it to reconcile off against each amount of £500. If I change the deposit amount to £500 on its own then it works and I can reconcile it off. Feels like this is probably a glitch but can't find anyone who has had this problem before.

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HOW DO I CREATE A QBO SUBSCRIPTION FOR AN EXISTING CLIENT I CANNOT SEE THE ADD BILLING OPTIONS THAT APPEAR IN THE VIDEOS I AM IN THE UK

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asked in Transactions

I am having trouble accessing my Inuit quickbooks invoices for my subscription to the QB self employed option. None are available thru my account.

They used to be there for each payment I've made to QB but now there is no option for me to access/download my invoices. Anyone else had this problem?

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Does anybody know where I can find and download my Intuit invoices for my monthly quickbooks subscription?

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asked in Making Tax Digital

I want to sign up for the UK HMRC Making Tax Digital. I Quickbooks compatible with this? How do I link to HMRC?

UK - Based Sole Trader

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asked in Employees and Payroll

Has anybody found a way to make an unpaid leave deduction from monthly salary in the new Core Payroll so that it is a pre-tax deduction?

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asked in Transactions

My receipt snap in the App just stopped working, it won’t let me upload images, is there a way to fix it?

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asked in Reports and Accounting

If i receive income that needs to be split between 3 people, how do i categorise this?

I am doing a workshop and have 2 people helping me. I will be receiving the payment for the service, but will need to split it 3 ways, how do i do this on quickbook self employed, and categorise the split part of the transactions properly? My business will only receive part of the payment.

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benj_thompNew Member

so ive been paid and its shows in my account but nothing on my transactions

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does anyone know how to delete vehicles in the mileage view? I didn't add them, they have just appeared, don't have the details completed or any mileage assigned to them?

my primary vehicle is set, i've completed all the details for it and all my mileage is assigned to that vehicle but new vehicles keep appearing.

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daniellewis-14

app not working

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VAT exception report errors

I have ended up with VAT exceptions on Sales/Purchases( boxes 6 and 7 ) when planning to submit VAT for 1/4/2025-30/06/2025. I have reconciled my bank statements and there are no duplicates. Quickbooks online chat informed me these exceptions were created on 01/05/2025 but I do not know how I have done this. I calculate my VAT submission entries manually from my own excel entries rather than QB. The QB VAT Exception Report for 22/07/2025 has so many errors! They show entries from 2020 to 2025! For example Box 7 net value of purchases -some entries( £183.04 11/2/2025, 18/03/2025 etc ) are staff salaries which don’t claim VAT. There are numerous other examples such as post office, Fraser Web Design which also have no VAT element. These exceptions have been present for previous VAT submissions and QB online experts have shown me, by screen sharing, to reduce them to zero by adjustments resulting in journal entries eg -£34830.93 on 01/01/2025. Also Box 4 VAT adjustment -£5088.04 on 31/03/2

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My quickbooks account is not always pulling through the payments to my bank account. Anyone else have this problem and have the answer?

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Contact a human

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Why do journal entries not total?

why do journal entries not total when inputting

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Where can I find my licence and product numbers?

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office327

we have a supplier that we have returned goods to and been supplied credit. How do we record this credit which we will use against future goods from the same supplier.

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Jay151171New Member

Why can’t I see bills and bill payments on Suppliers

Using Quickbooks app on iPhone

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I've been round in circles & I'm close to tears of frustration now! I'm trying to add 'Payment options' to an invoice; the words appear but nothing underneath?

I tried to edit my Invoice template but even there I can't see the option where to add Payment Options. I tried to follow an older response on here, but I don't see those options in the settings... Help! I am also getting a lot of errors with other things, too, it used to be easier last year - has something changed?

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How can I add payroll to my subscription?

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