QuickBooks Q&A (UK)

Shows tax error when sending. Tax value has become a toggle tab that just says taxable.

Hi i have a hmrc rejected vat return error in my quickbooks online, i have called hmrc and they say there is no error on there side, and they have not recieved my vat return to reject it. this is a internal quickbooks error and i would like to know how to solve it. 

Report for the same period summary and detailed profit and loss statement not match, when go into detail i could found some of invoices are not included into inly profit and loss statement while present int detailed profit and loss statement report

I cannot seem to connect to HMRC to submit my VAT return. I have recently changed accountants and connect seem to connect to HMRC. The accounts solution is change to other accounting software, so I am having to sort this out myself! The message I get is :------------------------We can't connect to HMRCThis could be because you recently:signed up for a Making Tax Digital account with HMRCsubmitted a VAT return to HMRCIf so, hold tight. HMRC should restore the connection within 72 hours. Has it been longer than 72 hours? Then contact HMRC.------------------------ I think I have disconnected QBO from HMRC but this is the message when I try to reconnect (via the government gateway. Unfortunately, I have to submit the VAT return on 7 Mar. My accountants have said they can get everything into another accounting package very quickly but I am not sure this will actually solve the problem! Any help will be appreciated. Thanks

I have an additional subscription and want to copy over my current structure to the new company

No text available

No text available

No text available

I can’t close the invoice and mark as paid

My bank connection is saying consent withdrawn and now I can’t consent how do I fix this

The scroll buttons work in other parts, like receipts and chart of accounts

I can only see up to a few months ago via my Barclays, but I have been using my Barclays account since early 2024. How long does it take QB to load all transactions?

If enter as zero rated then at least it shows up on the vat return where as T9 out of scope doesnt. This is happening more and more so would like to get it right. Have always entered food purchased in other countries as T9 but thought I would ask the community if they agree.

Recording "use of home as business" expenses either using simplified rule / flate rate or recording actual costs - how? Things like electric are paid from my personal bank account rather than my business account so how I can I record them as an expense for tax purposes in QBO? In QBSE you have a simple way of entering hours to use the simplified rule / flat rate method, but in QBO you don't seem to have any way of doing it? I am currently trialling QBO Simple Start

I'm interested in whether other UK charities are going to have the same issues that I have already come across with the removal of "tags" as they are replaced with "custom fields", and have some questions for Intuit below. The first issue (and a legally significant one) is that existing tag data will be removed from May 2028, three years from now. As Intuit should know, it is a legal requirement in the UK that all financial information is retained for seven full financial years after the year in which the transaction happened (for regulatory oversight). Deleting the information that has been stored in tags until now will cause all UK organisations to lose data that they are legally required to keep, unless they manually copy all the existing tag data to their new custom field(s) - at a massive administrative cost. Why is it not possible to have an automated process that can perform this transfer for historic transactions if you insist on deleting the old tag data so quickly? 

I am very new to Quickbooks and still not 100% sure of what i am doing.We reconciled end of year and we got a '0' balance.  When trying to reconcile April and May invoices it's showing a £90,000 difference and 112 'uncleared' transactions, I have no idea how to sort this out but neither does anyone else either

No text available

No text available

How do I add or remove a tile from the shortcuts page?

No text available

No text available

No text available

No text available

I'm fed up with the poor quality of chat support. I'm having problems with Quickbooks, I connect to the chat and I'm confronted with a very unresponsive agent. I want to open a case by email and I'm refused. Is this normal?

I reconciled a credit card account and now realise that I left an entry out in May. Can I undo thus?