QuickBooks Q&amp;A (UK)

When I go to add a product or service I press the button and then it flashes on and off my screen and I can’t press anything

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info1671

after i use a recurring template to item stays in the reminders list . it used to be removed u til the next month

After i use a recurring template , ie a monthly supplier invoice , it used to be removed from the reminders list until the following month . but now it stays in the list with a next date of the one i've just entered

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Why are all my inactive clients now showing? I have checked the filter and it doesn't include inactive clients so why are they suddenly showing?

This just started yesterday so is this a fault?

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What nominal account number do I use to match income tax and national insurance payment?

No text available

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How to apply two payments for one payroll? Payments were made on 1 May and 11 July for April Payroll.

The director made two payments for the payroll i.e. 500 on 1st May and 33.34 on 11th July. I am having difficulty in matching these payments with payroll for April.

131

Subject: Invoice Emails Not Delivering — Request for Escalation (QuickBooks Self-Employed)

I am a QuickBooks Self-Employed user. My invoices are not being delivered to my email address. Key facts: My domain’s DNS has been recently updated.Email is hosted on Google Workspace, properly authenticated (SPF, DKIM, DMARC fully configured).I successfully receive account notifications from QuickBooks, but invoice emails are missing entirely.These missing emails don’t appear in Google Workspace logs, suggesting they may not be reaching Google’s servers at all.For a time, I had an auto-response enabled on this address, which may have triggered a suppression on your system.  Could this issue please be escalated to your email deliverability team to review any suppression/block lists that may be affecting my address? Thank you for your assistance.

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Why has the option to include exceptions in the VAT 100 report been removed?

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mary-kizilisNew Member

asked in VAT

The VAT 100 report now doesn't agree to the VAT return total as it doesn't show exceptions, this is confusing for clients

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I am trying to connect my Monzo business it says it’s done but won’t save ti let me proceed

No text available

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asked in Making Tax Digital

HMRC agent id

what would happen if we changed our HMRC agent id company name that the client sees? in HMRC portal you can change the name and email address, we want to change this due to being bought by another accountant would this break the link to quickbooks? 

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asked in Transactions

I have created an invoice but there is no drop down for payment options so won’t send

No text available

121

why are my vehicle expenses disallowable? can i not claim the VAT back?

No text available

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asked in Transactions

quickbooks mobile works fine, but when i sign in on the computer everything is blank with no invoices or bank account - same sign in as mobile

No text available

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Pairfum-London

Does anybody have issues logging-in?

Dear Forum Members, Does anybody have issues logging-in? We have found that the login process has become excruciatingly slow. After we have entered the email address, we see a choice of options: passkey, password, SMS, email code, ... None of these react when we click on them. Is there a solution? We have tried clearing the cache and also removed the 'passkey' but neither seem to solve the issue Many thanks for your help on this. Kind regards,[website link removed]

131

why has it only imported a few transactions

can't find transactions

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How do I update my credit card number so that transactions are imported?

My bank have changed my credit card number (account is the same) and transactions are not being updated. I have tried to reconnect to my bank but the credit card number shown is the original one. I want to change to the new number. Will I have to delete the original card and set up the new one? If so, how do I do that?

101

Hi. Running two 'projects'. allocating expense and income against project but now the bank and quickbooks dont balance on dashboard. Anyone know what I am doing wrong?

A single account in quickbooks for income and expense (Current). Two 'Projects'. as I allocate an expense to project the quickbooks balance seems to double subtract

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how do i attached multiple invoices to one payment?

for example payment made to me from customer of 650. but my invoice to him where say.. 150, 150 and 350 how to i attach 3 invoices to his one payment.

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I cant access my clients self employed account. it keeps asking me to choose sole trader or landlord?

It will not let me get passed this screen, i save it and it just keeps looping back around? Does this mean my client hasnt been using quickbooks?

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