QuickBooks Q&A (UK)

In QB's Income Tax - Self Assessment Summary the year start date is set at 6th April, have changed year start date to 1st April but still reports from 6th April. Is there somewhere else this can be sorted?

The +New Button doesn't seem to be working anymore, it hangs on a faded black screen, tried several computers, cleared cookies, tried incognito.

Hello, I am running a business promotion that offers cashback for purchasing a specific service. This is defined and allowable in UK VAT legislation - VAT Notice 700/7, section 10.1 https://www.gov.uk/guidance/business-promotions-and-vat-notice-7007. How do I account for the cashback to the customer after they have paid their invoice? Customer payment methods could be card/cash/cheque/bank transfer etc. and cashback payments will occur separate to the supply of services, so a simple discount will not work for 'applying' the cashback. Hope you can help.

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Displays this message for each account Reauthenticate your Monzo (UK) connection. (350)

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My emails are working fine though so no issues with the internet. One customer has paid although it still shows as not viewed?

Others have no problems logging in. Is the issue that I have used the same name as a deleted user, even though his originsakl invite was not accepted?

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I have a client who has made two part payments against a single invoice, due to an error in the first payment being made which created a shortfall. The balance payment has now been made, settling the invoice in full. However, whenever I go to "Match" the payment in "Bank Transactions" to the invoice, I receive an error stating that the transaction amount is higher than the payment being matched. How do I select both payments to match against the invoice?

Helo me delete a bank account

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When printing delivery note, I get 'ways to pay' being printed on the form bottom left, I cant seem to find anywhere to remove it. Any clues?

I run a small business in the UK. I received a notification that the online accounts and company tax return service is closing on 31 March 2026, and I must find an alternative method for filing once it has. Companies House is transitioning towards filing accounts by software only, as detailed here: https://www.gov.uk/government/news/the-online-accounts-and-company-tax-return-service-is-closing I see that QuickBooks and Intuit are not included on the list of providers for unaudited micro-entity accounts, although I note competitors like Xero, FreeAgent and Sage are. https://www.gov.uk/software-company-accounts/y/unaudited/micro-entity Will you support filing unaudited micro-entity accounts with Companies House in the UK after the online accounts and tax return service closes on 31 March 2026?

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I do wonder sometimes that the QBO web portal has a memory leak or is just plain terrible at handling it's memory usage. I have seen it as high as 4.5 gig before today! Crazy usage the type of web site it is. This is on Safari on MacOS and is even worse when using Firefox! It would be great if this was passed on to the web dev team, although I'm sure they are aware of how it hogs memory. 

I want to delete my account

Money has been received in the bank for insurance and I do not know how to post the transaction while doing bank analysis.

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Hi,I have 4 different a/r accounts but i would like to send an invoice with all the customer's bills even from 3 different accounts.Also is there any way to include the description on the invoice if it was put in the description box, not memo?Can you bulk import with excel the memo box?Eagerly awaiting your replies!

I have one account on the new experience and one on the original, how do I get both on the new experience?