QuickBooks Q&amp;A (UK)

A customer has paid an invoice twice on a large payment for multiple invoices. They do not want it allocated to another invoice or refunded but held on account. Help x

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Anyone else having trouble reconnecting their bank account?

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adamstarresources

asked in Banking

Tried earlier in the week and received the error "Something unexpected happened" - still happening today. Starting to panic as it has to be done by the 6th October.

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I am on the Flat Rate VAT scheme. I have posted expenses net, showing VAT (as advised). After filing the VAT return, my P&L still shows net expenses, mistating them

My revenues appear correctly stated, but not my expenses.  As a general note FRS VAT on QB is terribly handled!!!!!

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Does anyone know how to mark invoices as paid on the new app? Used to have a section on the more but doesn’t anymore. Client doesn’t pay through QuickBooks

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Since recent update it seems that if a customer facing address is entered it's not possible to avoid a 2 letter county code showing on invoices. Can this be removed?

This in on UK version. It seems this isn't an issue for older licences where customer facing addresses were entered with no county but now it is not possible to leave the county field blank when setting up or amending.

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Daniel-Heo

can I delete test transaction?

it is 10GBP deposit.

71

i have upgraded quickbooks today so i can forward receipts by email but few hours later i cant do it

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asked in Making Tax Digital

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Malcolm 11

I am trying to submit my VAT return but all day the system has said "We can't connect to HMRC right now"

I've tried all the suggested fixes. Called the helpline and disconnected and reconnected to HMRC - Nothing 

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anyone know how to stop vat homepage from taking several minutes to load on all clients?

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41

How can you turn off the AI animations. They waste a lot of time.

When you try to match a transaction in the need bank transactions feed, you have to wait for the stupid AI loading animation before you can do anything. You can see the data has loaded already, but the loading animation runs all the same. It wastes a lot of time.

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How can I reconfirm my consent in my linked accounts when whenever I click on 'manage consent' it shows 'something unexpected happened'.?

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FIX MY QUICKBOOKS NOW !!!!!!

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How to mark invoice as paid in the sole trader app?

When I go to an invoice in the app and press “more” there is no opinion to mark as paid, can this not be done in the app?

81

my consent for my linked bank account lapsed on 30/9. I tired yesterday and today to redo consent but it keeps saying something unexpected happened?

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asked in Do More with QuickBooks

How to remove 2 character code next to postcode

LO next to postcode

141

how do I correct a supplier vat invoice on an old vat return

I have entered a supplier invoice as a vatable item, which should have been zero rated, this was submitted on my last VAT

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nickfennathomeNew Member

Quickbooks has asked me to reauthorise for VAT but I keep getting the message {"Message":"Global tax partner's api has failed while service the request","state":"Error"}

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hollickfrec4u

missing data from tax year 2024/25. 90% of data has been lost from account! Anyone else had issues?Tried calling expert but no response

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91

asked in Reports and Accounting

can't stand the "modern view" of the P&L and balance sheetalways switch to classic view.why can't the default be the classic? can this be a permenant fix?

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Client data has disappeared?

Why is my client data is no longer available on quickbooks?

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matt-bough

How do I claim working from home using simplified expenses? Approximately 28hrs a month,

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DW82

Can my 'Estimate' Template be changed to a 'Quote' template? In edits, I change the wording, but when i go to create estimate, it still says estimate at the top

When I look in 'Custom form styles', and click edit, it still shows my edited wording as quote, but when I try to use the template, it still says estimate?

101

We have just registered for VAT backdated to 2021 but QB only seems to allow return for max 12 months. What do I do?

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When a customer changed their company name, the whole history of invoice also changed? we can't see when its change at a glance. Why is that?

ie. a company used to call 'Centre Swindon' now called 'Distributor Swindon' . all of a sudden the whole transaction lists changed to 'Distributor Swindon' so we can't see when it changed

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Error occuring when trying to reconfirm permission to access bank?

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