QuickBooks Q&A (US)

I no longer own my old vehicle, so how do I delete it?

I manage very few credit card transactions and they are all handled exclusively through QB Payments with no website e-commerce. QB is trying to tell me that I'm not PCI compliant and they want me pay SecurityMetrics to verify my compliance, but the PCI website says I can self-assess using SAQ-A and an AOC. I don't know how to submit this to QB without using the 3rd party. The QB TOS do not mention anything about verification or certification. They just list the actual 12 requirements that constitute PCI compliance, all of which I meet or are N/A. Frankly, this all feels quite scammy?

Trying to get our people paid since payroll seems to be down, down not have it paid out twice.

Hi Everyone!Is it possible to have two admin (company file role) in our QuickBooks Desktop? Thanks

Quickbooks has been terrible with new auto pay for payroll taxes. Bring back option to turn it off. Talked to customer support and they could not turn it off because our account is part of a "test" that Quickbooks is doing and we were never even notified about. Very frustrating and waste of time since we already pay our taxes manually every week. This has been having us double paying. Would like a refund.

We bill customers $75.00 every 6 months.  Customer paid $150 to cover the entire year. When I billed the 2nd $75.00 and used the remaining credit, it zero'd out the balance on the invoice, but on the client roster log balance shows up as -75.00 but the transactions log shows a 00 balance. Should the customer roster also reflect a 00 balance?

I am using QuickBooks online for our restaurant. Tips are paid daily form cash received or credit card receipts. How do we incorporate into daily sales receipt and then pay out? Thank You.

I have called multiple times, received case #s and sent information and emails per instructions...still NO RESOLVE. These go back to May...the amount of money being held pending far past the window of expiration - there has to be some way to get this fixed?!

Hello everyone,I’m having an issue with the WooCommerce integration and QuickBooks Online.When an order is created in WooCommerce, the option “Create a Sale in QuickBooks Online” is unchecked. Even after checking this option and configuring all required settings, QuickBooks does not allow me to save the changes. There is no error message; the settings simply won’t save.Details:QuickBooks version: QuickBooks OnlineIntegration: WooCommerce → QuickBooks OnlineIssue: Settings cannot be saved after enabling “Create a Sale in QuickBooks Online”What I’ve tried:Rechecking and reconfiguring the settingsRefreshing the pageConfirming account permissionsUpdate from QuickBooks Support:I raised the issue with support last week and received the following unacceptable update:"We're sorry for any delays. As of the moment, we don't have an ETA. But I assure you, once we have an update, we will notify you as soon as possible. We appreciate your patience."Has anyone experienced this issue or found a worka

How do I get rid of passwords for quickbooks desktop

I am getting frustrated with the Sales Tax Category field always changing to a suggested option every time I make an edit to an inventory item - as simple as renaming it, updating price, etc. Why can't it just keep the original category I have selected? Why does it have to always change it whenever I make even a simple change? I have to always change my category back to my default or previous option because the system always just changes it to something else.

Has anyone else experienced a security breach recently? 

I need to import my QuickBooks desktop to my QuickBooks online account

As an IT Pro, I pretty much install QB, setup companies and thier backups. I do not really spend any time "using" the program. That said, I have been doing that much for over a decade. I have rarely ever done "performance" testing when opening files, I'm just used to it being slow, generally taking the better part of a minute or more to open, especially on older Gen 4-6 CPUs with 8GB Ram. Recently I replace a 5th Gen i5 that had 16GB RAM, the OS and QB App on an NVME and data on a 3.5" 7200 RPM HDD with a newer 10th gen i5 10500 CPU and 32GB RAM, NVME for the OS with QB and moved the data drive in it's entirety from the old PC. Never tested performance on this or the the old machine, which died. I have learned, from testing, that if one opens a company file and then closes and reopens the file, that QB opens the file faster the second time???? A few months later the client wanted to update the other machines. I suggested we "promote" the above machine to "

I can't find the list of past created Journal Entries

New to QBO payroll. Imported employee has a rate/hr, but this should be rate/day. How do I fix it?

As the title says.  The new shipping manager is terrible and useless.No default settings are available.  No way to remove the built in shipping carriers even if you don't use them. No way to roll back to the old version unless you uninstall and install older versions. No way to make return labels or charge to a third party like the old option.  It truly was a leap backwards in all ways.  A new feature no one asked for or wants.  Intuits hallmark.  I swear your developers don't listen to customers at all.I spoke to a support rep this morning who confirmed the current new shipping manager is useless.It won't use phone numbers if there are dashes.  There is no default package options for size and weight. It has to be entered each time.  No way to set your default carrier either.I tested the full update on a machine and lost access to the old shipping manager.  Thankfully none of our workstations updated so I disabled updates for the time being.

Has there been an update to include this? Has anyone found a way to make this work and keep the taxes straight?

I am trying to set up a Roth 401(k) deduction for employees that is only to deduct the percentage from their regular payroll items and not include their bonus. Is it possible to set up for it to automatically calculate on their pay without their bonus?  Thank you.

I am trying to set up a client for Direct Deposit. Quickbooks is asking for the principal officer's ssn but the individual does not have an SSN in order to set up the company's direct deposit. Does anyone have a solution to this in order to continue to set up the account?

Where to edit profile details

What does it mean when a payroll direct deposit is returned with the reason 'receiving bank not qualified'?

I am looking for the 941 tax reports

  With the end of the year approaching, it's crucial to ensure your financial records are in order for a smooth tax season, and QuickBooks Solopreneur can help you navigate these tasks seamlessly. To help you feel organized and prepared, we've compiled a handy year-end checklist to guide you through each step of the process.   For a detailed breakdown of how to complete each step on this list, review the QuickBooks Self-Employed Annual Tax Guide.     This list is meant to serve as a reminder of some of the common tasks that apply to most businesses, but it is not comprehensive. So be sure to check for additional small business actions and deadlines that may apply to you.

I have monthly auto-invoicing set up for clients.  I have a few people who set up auto payments on their end.  I often end up with credits for prior months changes to billing.  The new months invoice when you view it reflects the credits in the amount due but then auto-pay is charging the full original amount.  How do I fix this?  It's leading to lots of overpayment and it's snowballing.  I have the setting to auto apply credits on by the way.