QuickBooks Q&A (US)

I have multiple companies with the same chart of accounts.  I want to export PNLs and compare them.  Because they don't all fully utilize the chart of accounts the same, the PNL's don't line up, which requires a lot of manual manipulation to get them to line up.  If I run a PNL using "All" accounts, then all the old inactive (deleted) accounts show up even though there is nothing in them.   I want to be able to export a PNL with the full "current" chart of accounts (ie without the inactive accounts) so that the PNL's all export identically.  But I can't seem to find a way to do this.  

We are considering a move from Sage Intacct to QB Online Advanced and would need to import a massive amount of data/attachments.  Is this possible?

Intuit is shutting down all desktop versions of QuickBooks except Enterprise, which is very VERY expensive and forces you to have them do payroll, so they'll be in your computer and it's very VERY expensive.  They expect to get large companies to use them but after their latest stunts.... Customer service told me: "your desktop accountants version is a commodity and you can sell it" How rude is that, when they are shutting it down in May of 2027 anyway. We would never do that, it's bad business.  We are looking for a non cloud based accounting package, double entry system, offers payroll and downloading.  We doubt we'll ever find a company who has the audacity to treat  their customers as badly as QB has. Their $1500  a year, every year increases was and is abusive.  To get QB desktop with DO IT YOURSELF payroll is $4900 in 2026!!!!!!!!!PLEASE, can anyone recommend an accounting package that is not cloud based, double entry system, offers payroll and downl

I run a small business and trying to understand our reports a bit better. I can't seem to find the exact answer in the forum. Our business revenue has decreased recently after being very profitable during the pandemic.  In July we had a Gross income of $120k with total expenses of about $115k giving us a net income of about $5k on our P/L. In addition to the expenses on our P/L my wife and I pull an owners draw (the company is an S-Corp) as well as have a few loans totally about $28k/month. We made the mistake of taking a shopify capital loan so are paying about $14k a month just for that.Our bank accounts don't seem to be decreasing at a rate of $23k a month so I'm confused how it affecting our overall viability. We have real fears we're missing something and will run out of money soon and go bankrupt.

I purchased in July / 2025 the Intuit Quickbooks Desktop Pro Plus 2024 Lifetime Activation for Windows - 1 User.Do I still have to pay for an annual subscription fee? 

Hello, Our company doesn't use the "Billable Expenses" feature at all in Quickbooks, though a large number of them have accrued in our file due to various imports and old transactions not having the "Billable" box properly unchecked.  In fact, nearly every expense transaction (journal entry, item receipt/bill, etc) that involves a customer name/job for tracking purposes defaults to "billable", which after several years, has added up to thousands of transactions over hundreds of customers showing "billable" items. So I'd like to try and get two answers here: 1. What setting to I need to turn on/off to *permanently* default all line items on journal entries, item receipts/bills, etc as non-billable, even if they are linked to a customer. 2. Is there are more efficient method to hide/mark unbillable all currently billable transactions beyond the method shown in https://quickbooks.intuit.com/learn-support/en-us/reports-and-accounting/how-do-i-remove-a-mass-amo

I am trying to use the project module to track project expense budgets. I run a nonprofit that flips houses to raise money for Christian missionaries. In this model, the homes are basically inventory. All rehab costs are capitalized as construction in progress. Then when we sell the property, those costs are expensed as cost of goods sold. I am hoping that I can simply tag the transactions with a project tag and use the project module to keep track of my rehab expenses vs budget.

I downloaded my data, needed to change a column from True to False. Made the changes and when I go to upload back to QB, it says I didn't add anything so it wont. I thought we were supposed to be able to edit as well as add. That's what the descriptions says. 

Hello, I am looking for someone to assist me in recording my ADP payroll in QuickBooks Desktop. My accountant at the time had shown me how to put it in, but I'm starting to question whether or not it is correct. Below are the accounts that I use: Other Salaries and WagesFringe - FICA/MedicareFringe - SEP IRAFringe - Unemployment/WCPayroll Liability BenefitsPayroll Liability What made me start to question was that the accountant had set up a Payroll Liability Account but I've noticed I've never used that account in the many months of recording the entries so to me, something is off. Below is how I put in the entries - I enter them as a check and then post to the payroll account. Salaries: Other Salaries & Wages      12,982.10 (Gross)Fringe - FICA/Medicare        -2,931.16Fringe - SEP/IRA                  -287.55Payroll Liability Benefits       -330.84 &nb

I have been using QB for several years but suddenly I cannot get "Recieve Payments" to accept the entry. The program will allow me to establish the type of payment etc. but the "Save" tab is blocked. WHY?

I need to change the Unemployment Insurance Account number and I cannot access it. It keeps sending me to the employees and I do see a way to change it on the employee side. I have played with unemployment classes and it has not changed my access to that portion of the idaho tax info page.

Hi All, When I go to create customer statements for 90 days past due customers (should only be around 50 customers) I run into the limit of 4500 customers. This was added to QB Enterprise 2024 but wasn't a problem in any previous versions.I'm wondering if anyone has a solution to this as it has been a barrier for us to notify and collect past due customers.  

Some one took my money

When viewing my general ledger and other reports, for payroll there are several zero line items printed per employee.  How can I select the report to not print these zero lines?  

Why did QBO switch my direct deposit to paper checks?

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QB will not let me start an Invoice or Estimate this AM. It tells me Something's not working. Try refreshing the page and check back.I have tried refreshing, signing out & back in, an incognito tab, cleared the cache everything mentioned in other people's Q&As. Both of our locations are dealing with this same issue. Anyone else having this issue??

I keep getting an error when creating customer invoices. Nothing else seems to be having an issue. 

QuickBooks accepted payments from 3 of my customers in June 2021 totaling $26,000 and then closed the account "you account  has been closed as a business decision and the funds will remain on hold for 270 or your customer can dispute". This is unacceptable. I have called numerous times and just get pushed around to noone taking accountability.  My attorney has initiated a law suit. I'm reaching out to see if anyone else is experiencing this issue? 

Our cases in the resolution center are being resolved with no explanation. They think they corrected the issue but did not. I have called multiple times and have escalated our cases as well. We need someone that can actually speak with us about the issue not just escalate to the next person.

It seems like Quickbooks does everything to harm Desktop customers in order to push online.  The online reporting sucks and clients hate it, feeling forced to use a product inferior to the Desktop. Even something as voiding a Form 1099-NEC (change in EIN) seems impossible with no answers found in the Community. A couple have switched to Xero as Intuit became too bloated and expensive. It appears Quickbooks just hates and will not support properly the Desktop product.

This company is a scam. The payments is a scam. The platform does not work at all. This what ever it is, is featureless, redundant and useless for any business.How is anyone using this crap?I can't even make a post or even get help because there is no help and even this forum is crap.I am convinced quickbooks it the worse thing you could do for your business, convincedThe payments is a scam, it shows up when it wants to too and this random button on the app is dumb, it never shows up

My company is a non-profit (local church congregation). My "customers" are donors. One customer was recently widowed. The customer has historically been under both the husband's and wife's name. Now all the donations come from the widow only.In another instance, a customer got married and adopted the husband's name. The customer was historically under the woman's maiden name. Now it should be under both the husband's and wife's name.Is there a way to merge the customer profiles in such a way that the history is retained? The QB instructions on merging customers imply that one of the merged entities will become inactive. I am looking for a way to reflect the donations by the woman before she got married and not incorporate them into the customer name under both husband and wife. The similar situation exists with the widow. I don't want to lose the record of contributions by the husband and wife now that the customer is just the widow.Is there a solution to this issue?

for years i have gone to a customers location, added a new customer, and clicked the gps button and it would automatically enter in the gps address. after this last update i no longer have the circle gps button by the address when adding a new customer. anyone know what needs to be done to get this turned back on?