QuickBooks Q&A (US)

All Suppliers show this error, "PLT-8000 Validation error of type FieldUndefined: Field projectId is undefined " cannot show transaction list:

I use QuickBooks Enterprise Desktop - I know QuickBooks created a Qualified OT Payroll Item in Company Contributions which only works with the QuickBooks created Overtime Payroll Item.However, I create my own payroll items as we do prevailing wage work (all different pay amounts), work out of town (different municipalities have different taxes so I need to track that job) and track different labor types for Workman Compensation purposes - I think I can take care of this through the worker comp codes.Is there anyone else out there with this problem?I have a feeling I'll need to create my own payroll item for each of those different circumstances, and manually input the qualified ot amounts and then manually track these to the $12,500 limit.Any suggestions?

The new shipping manager is connected to both UPS and USPS, but compare rates will only show USPS rates. Even if we specifically choose UPS for the package type, and then a service like UPS ground, it won’t come up with a rate. The message we get is:“The Selected shipping service isn't compatible with your package type.”

When adding expenses today i noticed a new field just above the tags field called “K1 Reference Number.” I have tried for hours to remove it using QBO’s new AI helper. It seems that this is the only help available now. When I tried to reach a human being I received a message that said this feature is not available for my plan, QB Plus. Is there anyone who knows how I can either:Remove the field, or  Find a way to talk to someone at Intuit?Thank you![REMOVED PII]ps I am a sole proprietor and do not need this field. 

We seem to have a new box which we’ve not noticed before until today. What is this ‘K1 Reference Number’ field on the bill form? And how do we turn it off as it’s unnecessary clutter.  

The Vender Transaction List tab is showing the following error: PLT-8000 Validation error of type FieldUndefined: Field projectId is undefined.This is happening in QBO via web and desktop app. Is this is a universal Intuit issue?  Is there a known resolution or ETA for a fix/patch?

When I go to track it as Medical, I don't see premiums as an option, only under Business type.

My business is closing and I need to download my data to personal computer. How can I do that?

We are wondering if Quickbooks is able to build a Bill of Materials from Inventory Items?   If so, can you tell me how I might see an example and which version(s) have this so we can gt the correct one? We are going to be doing light manufacturing and need this feature. Thank you! Mike

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Sometimes, invoices are printed and marked printed but will show up again in print later.  This does not happen all the time, but it is annoying when it does because then I have doubt whether they printed and mail them out again.  Postage is expensive.  I am using Microsoft Edge browser but for the most part I use the QBO app. Does this happen to anyone else? Even when I go to the audit history, it shows to be printed, when I know they have been printed.  

Qualified OT Tracking Payroll item is reporting / posting $$$ amount to payroll liabilities account. Is it supposed to? I think it’s also causing QB to abort quite often.Or was it set up incorrectly at the beginning of the year?  Can someone who speaks English and is knowledgeable about the new payroll item describe how it should be set-up? Chat support admitted they did not know the answer and wanted to engage me for the usual bs to waste time. I often wonder if these outsourced call centers pay their “service reps” according to the time they keep customers engaged on the phone or by chat?

Why is the Wages, tips and other compensation different from Taxable social security wages

Wanting to dissolve a LLC and I need P & L's for prior years and after speaking with someone at QB he said they delete all info after the yer.  Is this correct? Any help would be greatly appreciated.  

The chart of accounts will not display the drop down list to select a parent account when making a sub account.

Minnesota established the Paid Leave program in the beginning of 2026. Our company elected to use a private insurance for paid leave and received an exemption fromthe State of Minnesota. I spoke with a Quickbooks representative at the beginning of the year and was told that they are not set up for the private insurance, but to use the state calculations for payroll.Now, Quickbooks is telling me that if I don’t allow them to handle the state unemployment and paid leave by a certain date, my payroll will be locked.Question: How am I supposed to handle this one? Has Quickbooks become able to handle the private insurance?

i need the contract no

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We have an annual QB Desktop Enhanced Payroll subscription. As of 7/13/26 we no longer have employees and hence don’t need to run payroll any longer.Our annual subscription would renew mid January 2027 and I understand that I won’t get a pro-rated refund. Since the subscription is valid until then I would like to use it in January 2027 to create our W2/W3 forms for the current fiscal year. What is the best option to do this? I would like to avoid any monthly costs of running payroll for zero employees. Can I skip payroll in QB Desktop payroll enhanced? If so, how?Thanks for any advice. 

I need a serial keys or patch keys for Quick Book Point of Sale (QuickBooksPOSV18). Product version 24.0.0.1

I have multiple items receipts and one invoice.  Since QB Desktop has continued to ignored this request from many users for many years please provide detail instructions on how to handle this situation.  The instructions provided to previous users are very vague and incomplete.I need to know the step by step instructions on exactly how I am supposed to handle this moving forward as I’ll be dealing with this cumbersome procedure many times. CRW

Do we have an option to filter Invoices to whoever made them? Tons of invoices are needed to be sent individually by whoever sent the invoices, doing it manually checking if it’s made by me before sending costs so much time

Who is my dedicated account manager.

[Image removed]In May 2026 I completed my Quickbooks certificate renewal. Last week I received an email from Intuit to say that my certificate has expired and I will have to redo the entire exam to recertify. Is this some kind of error as I've already done my renewal and have the pdf certificate. I've attached a screenshot of it as I'm not sure how to upload a pdf here. Can anyone please advise?