Account Management

My sub accounts aren't displaying when trying to enter a cash sale, however, they are showing in the full account list.  Help!  

Having issues changing my email and password

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Not receiving verification texts ?

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I am getting logged out quite quickly and so I would like to increase the time I can be inactive for

Any verified accountants on this site ?

I haven't been able to log into quickbooks all week, no matter which portal I try to access through I get a never ending loading screen.  What the heck is going on? Intuit please fix this.

can not access desk top version and IT engineer said that it is a quickbooks issue not my pc

My QB subscription payment failed as I had to cancel my bank card and the new bank card has not arrived yet. What do I do?

I assume that the letter in a blue circle on the top right of the QBOL window means "me", and clicking on this is meant to pull down a menu which would have a sign-out option.   But when I click on this button, the screen goes grey and no pull-down menu appears.

Hi, I'm not sure if anyone is able to see my previous post, but essentially the issue I've run into is I've somehow accidentally set myself as both the basic user and accountant user for a family member's new QBO subscription.  I'm new to QBOA and she is my first client.  I've set the billing to go to her, but because it's my information set as the primary user, she never received an email to create her login credentials. So, my question is, how can I change her account information so that she is the basic user, and I am the accountant user?  Also, what did I do wrong to cause the issue in the first place and how do I avoid it with my next client? Any help would be greatly appreciated! Thanks, Tara

Some papers and field boxes do not invert correctly

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Hi there, We made two purchases from a supplier, bills were created and payments was linked. Couple of days later we received a credit note for one of the purchases and funds was refunded. Question:Will I be able to link a deposit to the supplier credit to balance out the expenses or does this process only work on deposit with no supplier credit created? Apologies for what might seem to be a simple question. ThanksChris

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Had message from kinetic developers saying the kinetic app will connect.

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